Leasing Professional

Description

• Think safety first and ensure that unsafe conditions are corrected promptly in apartments, along the tour paths, in office spaces, and common areas
• Be the on-site Tour Guide, showing future residents needs, showing them around your communitys amenity areas and model homes, and highlighting all the benefits that will make them want to call your community home
• Take pride in the apartment community; visually inspect and address areas of concern, keep the community clean, and report service needs to maintenance team members
• Coordinate move-ins and move-outs with the onsite staff, residents, and maintenance teams
• Prepare daily and weekly reports as needed
• Assists with resident retention by providing ongoing customer service to residents post-move-in
• Complete outbound new lead follow-up to prospective renters via text, email, and phone. A heavy focus on engaging prospects in leasing conversations at the community level
• Build lasting relationships based on your ability to help residents and future residents experience what better living truly means
• Process work orders, package collection, and assist with day-to-day operation of the property and resident satisfaction
• Maintains property waiting list and other updates to various records and reports in accordance with policy and procedure, applicable housing programs and HUD/Agency regulations

Requirements

• Computer literate and proficient in Microsoft Office applications (i.e. Word, EXCEL, Outlook, etc.).
• High School diploma or equivalent.
• Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, and carry supplies.
• One or more years experience in property management, sales, or customer service.
• Knowledge of Yardi or other industry software preferred
• Willing to work a flexible schedule, including weekends and holidays.
• Must be able to walk the property, which includes climbing stairs.
• Have a strong working knowledge of the market and competitive set
• May be required to lift up to 25 pounds without assistance.
• Able to multitask and meet deadlines in a timely manner
• Excellent verbal and written communication skills

Benefits

• Employee Assistance Program
• Paid Holidays and Time Off (3+ weeks)
• Employer Paid Life/AD&D
• Legal/ID Theft Protection
• Long Term Disability
• Hospital Indemnity Plan
• Rent Discount (30%)
• Accident Plan
• Pet Insurance
• Short Term Disability
• Tuition Reimbursement($2,000/year)
• 401(k) Retirement w/ Match + Immediate Vesting
• Voluntary Life/AD&D
• Employee Referral Bonus
• Employee Rewards and Recognition
• Paid Parental Leave (4 weeks)
• Critical Illness Plan

Training + Development

Interview process

Visa Sponsorship

Security clearance