

Leading UK fire safety engineering firm offering consulting, design, installation & maintenance.
This role will manage a portfolio of property management clients, ensuring they receive exceptional service and value from our fire systems maintenance solutions. You’ll act as the key liaison between clients and our service department—promoting seamless communication, efficient delivery, and a world-class customer experience.
If you are an experienced Customer Success Manager within Fire Protection or similar and you are looking to take the next step in your career with a reputable and growing company, we want to hear from you.
We are seeking a proactive and customer-focused Customer Success Manager to strengthen relationships with existing clients, enhance customer satisfaction, and drive revenue growth through PPM contract renewals, system upgrades, and referrals.