Internal Sales Agent

Description

• Make a real impact on customer experience and business growth.
• Order Management: Support order placement and ensure delivery expectations are met using our SAP system.
• Customer Portfolio Management: Build strong relationships with existing customers, following a strategic call plan.
• Grow the Business: Proactively generate new leads and convert prospects through structured outbound calls.
• Sales Administration: Handle enquiries, create accurate quotations, and manage customer interactions with professionalism and empathy.
• Team Collaboration: Work closely with DSMs, CSC, and distribution teams to ensure a high level of customer satisfaction.

Requirements

• Proven experience in sales or customer service, ideally within a commercial or industrial setting.
• Strong communication and negotiation skills.
• Comfortable using digital systems and tools (SAP experience is a plus).
• A proactive mindset with a focus on delivering value to customers.
• Ability to manage multiple tasks and priorities with accuracy and efficiency.

Benefits

• Competitive salary and benefits package.
• Be part of a supportive, high-performing team.
• Opportunity to develop your career within a leading materials business.
• Competitive Package: Salary, bonus incentives, generous pension, and life assurance
• Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options
• Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more)
• Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunities
• Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause

Training + Development

Interview process

Visa Sponsorship

Security clearance