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Resident Services Coordinator - Legacy North
Bell Partners Inc
Assist residents with services, package handling, guest suites, and lease renewals.
9d ago
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Plano, TX
Onsite
Company Size
3,000 Employees
Service Specialisms
Property Management
Real Estate Investment
Leasing
Acquisitions
Asset Management
Construction Management
Sector Specialisms
Multifamily Residential
Property Management
Construction Management
Support Services
Marketing
Accounting & Finance
Information Technology
Legal & Risk Management
Role
What you would be doing
lease renewal
complaint response
resident service
fair housing
status reports
guest suites
- Follow up with residents throughout their lease terms and coordinate the renewal process for each lease
- Respond to residential complaints and concerns in a timely and professional manner
- Share ideas for improving resident satisfaction with the Resident Manager
- Follow Fair Housing Standards in all matters when working with prospects and residents
- Provide excellent service to all residents, prospects, and visitors to the community
- Be responsible for the entire renewal process and generate monthly status reports for the Resident Manager
- Book guest suites and ensure guest suite is ready for visitors
- Direct residents to proper resources
- Provide personalized services for our residents to give an insider view of the community (assistance with transportation, city tours, restaurant reservations, etc.)
What you bring
customer service
hospitality
mechanical
electrical
high school
teamwork
- 2+ years of experience in Customer Service
- Demonstration of Bell Core Values
- Organization and time management skills
- Regular attendance and punctuality
- Superior interpersonal skills and the ability to work on a team
- Must be comfortable with heights and moving heavy objects
- Exceptional customer service skills and a professional image
- 2+ years of multi-family or Hospitality experience
- Ability to work with mechanical and electrical equipment, as well as hazardous materials
- Excellent oral and written communication skills
- High school diploma or equivalent required
- Walking, bending, reaching, climbing, and lifting to 30 lbs.
- Ability to stand for an 8-hour shift, and work nights and weekends
- Customized training programs
- Associate referral bonus plan
- Opportunities for career growth
- Total rewards benefits package
- Family health insurance, 401(k) match, Vacation, Personal Days, and Sick time
- Diverse, equitable, and inclusive work environment
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Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
2002 Founded
Year Established
Operates as a leader in the multifamily sector since its inception.
- Dynamic real estate investment, development, and property management company.
- Specializes in managing and investing in residential communities across the United States.
- Focuses on high-quality property management, delivering value to both residents and investors.
- Delivers exceptional living experiences while maximizing the long-term value of assets.
- Typically engages in acquisitions, development, and property management of multifamily properties.
- Known for innovative approach in property enhancements, creating spaces that enrich community life.
- Continues to expand into new markets, providing quality living solutions with a growing national portfolio.
- Fosters collaboration and innovation within the workplace.
- Provides opportunities for employee growth and development.
- Supports continuous improvement and operational excellence.
Net Zero by 2050
Carbon Emissions Goal
Aiming to achieve net zero carbon emissions across operations and communities.
60% Energy Efficiency
Portfolio Implementation
Implemented energy-efficient initiatives in over 60% of properties.
- Committed to sustainability and environmental responsibility across operations and communities.
- Promotes eco-friendly practices to reduce water usage and energy consumption in properties.
- Focuses on waste reduction through recycling programs and sustainable building certifications.
45% Women
Leadership Representation
Women make up 45% of the leadership team, demonstrating a strong commitment to gender diversity in senior roles.
- Committed to fostering a diverse and inclusive workforce.
- Actively recruits from diverse talent pools with clear diversity hiring goals.
- Regularly measures employee satisfaction and inclusion through surveys and feedback mechanisms.
- Supports employee resource groups focused on fostering an inclusive culture.
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