Receptionist/Facilities Coordinator

Description

• Managing the meeting room bookings and ensuring the rooms are set up and arranged ahead of time. Support in making bookings where needed.
• Meet and greet internal and external customers to site. Issuing visitors passes and lanyards
• Provide high level of customer service of reception ensuring guests and staff are welcomed onto site with a warm welcome.
• Ensuring all reactive jobs are logged on Si7 and closed out in a timely manner.
• Booking in visitors on the parking system.
• Assist with completing reports which are submitted to the client.
• Carry out daily walk rounds ensuring the site is tidy and well maintain, be pro-active in reporting any issues or topping up supply levels.
• Creating and issuing new passes for staff on site.
• Manning the reception desk and carrying out reception duties.
• Manage reception inbox, ensuring an eloquent and timely response.
• Sort and manage incoming and outgoing post. Arrange the relevant deliveries in a timely manner.
• Issuing out ATW and conducting DRA and BRR, ensure logbooks are up to date and that the other receptionist is carrying these works to CBRE policies.
• Help with events that take place and ensure subcontractors are working in accordance with their RAMs.
• To issue and manage keys via the procedure on site. Ensure that keys are controlled correctly and carry out checks on site keys for the Facilities manager
• Assist the site team with ad hoc requests and reactive works. Assist the site technician with any works requested as and when necessary
• Booking in visitors and guests onto site using the visiting system. Ensure visitors passes are accounted for and control the removal and addition or staff passes etc on the access control system
• Ensure the provision of a safe & healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required.

Requirements

• Ability to solve problems and deal with a variety of options in complex situations.
• A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred.
• Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees.
• Experience in facilities management and/or dealing with suppliers/contractors beneficial.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance