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Business Support Manager
Amey
Managing administrative function for operational PFI contracts and overseeing day-to-day office operations.
16d ago
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Motherwell, GB, ML1 4UR
Onsite
Company Size
11,000 Employees
Service Specialisms
Engineering
Consulting
Project Management
Design
Technical Services
Construction
Infrastructure
Transportation
Sector Specialisms
Infrastructure
Transport
Utilities
Government
Defence
Justice
Education
Health
Role
What you would be doing
health & safety
meeting coordination
client support
task coordination
admin support
meeting room management
- Lead Health & Safety responsibilities including fire warden duties, fire drills, and first aid coordination.
- Attend Stage 2 meetings, act as note taker for the Operations Director, log concerns, and ensure appropriate follow-up actions are communicated.
- Oversee the running of the main reception desk, ensuring staff and visitors are welcomed professionally.
- Coordinate ad-hoc office support tasks such as booking lunches, arranging repairs, and liaising with contractors.
- Aligned with a smaller contract to support with general day to day administration tasks such as:
- HR – Absence Management – Coordinating Meetings
- Coordinate and delegate administrative tasks across the team to ensure timely and accurate delivery.
- Provide support to the Operations Director in relation to coordinating meetings, booking travel and any other general administrative tasks that may require support.
- Act as an escalation point for the operations team regarding administrative issues.
- Payroll - Overtime data entry – Handling payroll queries
- Manage meeting room booking systems and ensure availability and readiness.
- Oversee car park usage, ensuring staff compliance and availability for client/customer visitors.
- Maintain oversight of administrative KPIs and drive performance improvements.
- Identify and implement efficiency improvements to reduce overtime, temporary staffing, and absence-related costs.
- Stock ordering and product sourcing
- Act as the first point of contact for all office-related issues and resolve queries promptly.
- Manage office stock levels and IT support coordination.
- Support account managers with meeting preparation and minute-taking.
- Lifecycle notification support – Coordination of FM Helpdesk tasks
- Ensure accurate documentation and reporting of operational concerns and administrative outputs.
What you bring
organisational skills
microsoft office
communication
facilities support
minute-taking
administrative leadership
- Ability to manage competing priorities and work under pressure
- Proficient in Microsoft Office and general IT systems
- Excellent communication and interpersonal abilities
- Experience in facilities or contract support environments
- Minute-taking and meeting support experience
- Knowledge of KPI tracking and performance management
- Strong organisational and coordination skills
- Proven experience in administrative or business support leadership
- Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey
- Experience in office management and H&S responsibilities
- Pension - Generous pension scheme, with extra contributions from Amey
- Training Opportunities: Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth.
- Remuneration - Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions
- Career Growth: Shine in your career with advancement opportunities to roles like Cleaning Manager/Facilities Manager.
- Give Back to community - Two Social Impact Days each year, for volunteering and fundraising opportunities
- Exclusive Discounts - Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
- Holidays - Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days.
- Flexible benefits – Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership.
- Family friendly policies for new parents or if you provide care for a dependant
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- criminal record check may be required
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Company
Overview
1921
Founded Year
The company was established as a quarry operator, marking the beginning of its long journey.
£1.4 billion
Annual Revenue
Generating significant revenue, the company solidified its position among the UK's leading infrastructure firms.
- Headquartered in London, delivers full lifecycle solutions across roads, rail, facilities, and utilities.
- Blends data-driven consulting with large-scale delivery, advising on analytics, asset condition, and digital platforms.
- Typical projects include major highway improvements, railway electrification, signalling renewals, complex facilities upkeep, and public-sector estate upgrades.
- Consulting arm advises on strategic asset management for clients like Network Rail and MTA’s Long Island Rail Road, with operations in North America and Australia.
- A standout example is a Birmingham highways turnaround, demonstrating ability to navigate challenges for resilient, long-term infrastructure outcomes.
- From restoring historic bridges to optimizing EV charging networks in Manchester via bespoke data models, brings creativity and engineering rigour to projects.
- Uphold the highest standards of governance – embracing Wates Corporate Governance Principles
- Be a leading example of an ethical business – every decision underpinned by the Amey Code
- Manage and mitigate risks – proactive assessment and mitigation of ESG and climate‑change risks
- Champion transparency and partnership – public reporting and benchmarking of ESG performance
80% Reduction
Net Zero Targets
Achieves an 80% reduction in Scope 1 and 2 emissions by 2035, with full Scope 3 neutrality by 2040.
52.8% Cut
Scope 1 & 2 Reduction
Reduces Scope 1 and 2 emissions by 52.8% by 2030, validated by the Science Based Targets Initiative (SBTi).
100% Renewable
Energy Procurement
Completely transitions to renewable energy sources for its operations.
- Carbon footprint (2019–2021) verified to ISO 14064‑1 by BSI
- PAS 2080 applied on all projects >£1 m; accredited to PAS 2060 carbon neutrality and ISO 14001
- Four sustainability pillars: decarbonisation, nature‑positive work, infrastructure resilience, internal emissions control
- Launched AI/data‑driven Net Zero mapping service in built environment, integrating biodiversity and energy efficiency
- Environmental Practitioner Degree Apprenticeship programme with IEMA‑accredited degrees
- Partnered with Green Careers Hub to promote green‑career pathways
- Investing in health, wellbeing and inclusion as key ESG ‘Social’ pillars
- Creating employment and upskilling opportunities for youth and those facing barriers
- Collaborating with SMEs and social enterprises to diversify supply‑chain opportunities
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