Assistant System Administrator

Description

• Tracking helpdesk requests and ensuring issues are resolved in a timely manner.
• Ensure hardware and software integrity and monitoring, tune virtual environments to ensure performance standards, and avoid downtime of business-critical systems.
• Provide tier 1, 2, and 3 technical support.
• Recognize issues and make appropriate recommendations to ensure no interruptions to business processes.
• Coordinate work with Managed Service Providers and other IT service partners and contractors.
• Mentor and assist junior IT staff members.
• Maintain a broad awareness of company direction and IT policy.
• Research and evaluate new technologies; communicate technical specifications, procedures, and solutions to non-technical decision makers.
• Review and analyze preliminary Disaster Recovery requirements and work with team members to identify restrictions or limitations.
• Assist the System Administrator in the following:

Requirements

• Proficiency in Veeam backup and restore software to complete successful backups, test restore procedures and ensure off premise copies of all data.
• Proven ability to work in a dynamic fast-paced environment, multi-task, and deliver under tight deadlines.
• Experience with hypervisors and virtual machines.
• 3+ years’ experience working in the IT field in a similar role.
• Must be able to work independently and as part of a team, prioritize tasks, and demonstrate practical troubleshooting and problem-solving skills.
• Experience with backup software and infrastructure.
• In depth knowledge of Windows Server environments.
• Ability to travel within Canada and the United States as required.
• Experience with the administration of email and office productivity software.
• High level of integrity and professionalism.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance