Call Center - Inside Sales Agent (On-Site) - Full Time

Description

• Partner with scheduling teams to verify appointments and confirm with customers
• Participate in regular department contests and achieve both personal and team goals
• Utilize pre-built scripts to engage customers and work with them to find solutions to their home project needs
• Manage inbound and outbound calls in a fast-paced call center environment

Requirements

• Ability to multitask, prioritize, and stay organized
• Reliability and consistency in attendance and performance
• Professional presence and a team-first mindset
• Comfort navigating technology and computer applications
• Strong communication skills and an outgoing personality
• Shift Time: 1pm–9pm Saturday & Sunday availability preferred

Benefits

• Rapid advancement – many team members move up within 6 months
• Generous PTO + paid holidays
• Paid parental leave
• Multiple shift options (assigned based on business needs)
• Medical, dental, vision, life, and disability insurance
• 401(k) retirement savings program
• Uncapped earning potential – most agents earn between $50k–$70k/year
• Brand-new expanded call center workspace
• Pay: $16/hr + Uncapped Commission Average earnings: $50,000–$70,000+/year
• Continuous team events, incentives, and company celebrations

Training + Development

Interview process

Visa Sponsorship

Security clearance