Technical Service Trainer - Jacksonville, Florida at Generac in Jacksonville, FL | Kablio

Role

Description

training fabrication

technician training

generator repair

warranty rates

curriculum development

documentation

Work with internal departments to fabricate training units
Instruct/Train technicians in all aspects of generator repair and installation.
Establish warranty flat rates for new product prototypes
Develop and present technical training curriculum
Write and review technical documentation such as owner, installation, diagnostic and flat rate manuals and service and training bulletins

Requirements

bachelor’s

sap

ase

ms office

hvac

technical aptitude

Associates or Bachelor’s degree
Demonstrated strengths in writing and presenting / instructing technical information
Ability to develop testing plans
Ability to deal with shifting priorities and moving deadlines
Previous experience using SAP or equivalent ERP
Willing to obtain DOT drivers license (Non CDL) if needed
Familiarity with hand tools and test equipment
Curriculum development experience
High School Diploma or equivalent
3 years field technician experience in HVAC, automotive, generator or similar discipline or 3 years combined field technician experience and technical training experience
Knowledge of MS Office to include: MS Word, MS Power Point and MS Excel
Technician Excellence or ASE (Automotive Service Excellence) certification
Highly organized and detail oriented
Technical aptitude to do basic generator start up and troubleshooting

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$4.3B Revenue

Annual Income

The company generates over $4.3 billion in revenue annually.

80% US Share

Backup Power Dominance

The company dominates the backup power market, holding about 80% of the US share.

It began by engineering affordable home standby generators and built its first engine tailored for generator use.
Its portfolio spans portable units, residential standby systems, large commercial/industrial generators, light towers, power washers, battery storage, and smart-home energy devices.
Typical projects include outfitting homes for outage resilience, powering construction sites with mobile generators, and deploying microgrid and natural gas generator solutions for commercial clients.
Innovations include the PWRcell home energy storage line, integration of EV charging and remote monitoring via Mobile Link and Concerto software platforms.

Culture + Values

Generac Gives: a commitment to being a good neighbor and corporate citizen where employees live and work.
Focus areas include education (especially STEM for underserved youth), first responders, disaster preparedness, veterans & military families, community volunteerism, energy conservation, and clean-energy education & innovation.
Employee-enabled giving: all full-time employees receive volunteer time off and access to small grants for charities they're involved with.
Hyper-local impact: philanthropic focus centered on locations where facilities and employees are based.
Powering Up Education: employees engage in STEM outreach through classrooms, learning events, and facility tours.
Generac Volunteers: organized teams participate in activities such as food sorting, shelter refurbishment, and STEM mentoring.
Generac Community Spirit Awards: recognizing the most active volunteers during National Volunteer Appreciation Week.

Environment + Sustainability

$440 M investment

Solar + Battery Initiative

The company is investing up to $440 million in a Puerto Rico solar and battery initiative to power 40,000 homes.

$50 M awarded

Clean-Energy Microgrids

Received a $50 million award from the DOE's GRIP program to implement clean-energy microgrids at approximately 100 California water-utility sites, with at least 55% located in disadvantaged communities.

55% in disadvantaged communities

Clean-Energy Microgrids

Implementing clean-energy microgrids at 100 California water-utility sites, with a focus on serving at least 55% in disadvantaged communities.

409 kW solar

Net-Zero Microgrid

Supported a net-zero microgrid at Hotel Marcel, featuring a 409 kW solar installation and 1,012 kWh storage capacity.

Partnership with DOE on Puerto Rico solar + battery initiative (up to $440 M investment for 40,000 homes)
Awarded $50 M (via DOE GRIP) for clean-energy microgrids at ~100 California water-utility sites, at least 55% in disadvantaged communities
Supported microgrid at Hotel Marcel (net-zero, 409 kW solar, 1,012 kWh storage)
Distributing zero-emissions hydrogen fuel-cell generators in North America via partnership with EODev
Generac Mobile® lighting towers reduce fuel consumption by up to 75% vs. traditional models via hybrid/battery and LED innovation
Net-zero target not explicitly stated in publicly available sources

Inclusion & Diversity

The 2023 ESG report notes ESG integration but includes no specific DEI goals or gender breakdown.
Public materials provide no data on female/male workforce percentages, leadership gender representation, diversity recruitment, or retention metrics.
Neither generac.com nor LinkedIn pages disclose strategic DEI targets or outcomes.

Articles

Careers at Generac

Products

Residential Solutions

Company

Overview

$4.3B Revenue

Annual Income

The company generates over $4.3 billion in revenue annually.

80% US Share

Backup Power Dominance

The company dominates the backup power market, holding about 80% of the US share.

It began by engineering affordable home standby generators and built its first engine tailored for generator use.
Its portfolio spans portable units, residential standby systems, large commercial/industrial generators, light towers, power washers, battery storage, and smart-home energy devices.
Typical projects include outfitting homes for outage resilience, powering construction sites with mobile generators, and deploying microgrid and natural gas generator solutions for commercial clients.
Innovations include the PWRcell home energy storage line, integration of EV charging and remote monitoring via Mobile Link and Concerto software platforms.

Culture + Values

Generac Gives: a commitment to being a good neighbor and corporate citizen where employees live and work.
Focus areas include education (especially STEM for underserved youth), first responders, disaster preparedness, veterans & military families, community volunteerism, energy conservation, and clean-energy education & innovation.
Employee-enabled giving: all full-time employees receive volunteer time off and access to small grants for charities they're involved with.
Hyper-local impact: philanthropic focus centered on locations where facilities and employees are based.
Powering Up Education: employees engage in STEM outreach through classrooms, learning events, and facility tours.
Generac Volunteers: organized teams participate in activities such as food sorting, shelter refurbishment, and STEM mentoring.
Generac Community Spirit Awards: recognizing the most active volunteers during National Volunteer Appreciation Week.

Environment + Sustainability

$440 M investment

Solar + Battery Initiative

The company is investing up to $440 million in a Puerto Rico solar and battery initiative to power 40,000 homes.

$50 M awarded

Clean-Energy Microgrids

Received a $50 million award from the DOE's GRIP program to implement clean-energy microgrids at approximately 100 California water-utility sites, with at least 55% located in disadvantaged communities.

55% in disadvantaged communities

Clean-Energy Microgrids

Implementing clean-energy microgrids at 100 California water-utility sites, with a focus on serving at least 55% in disadvantaged communities.

409 kW solar

Net-Zero Microgrid

Supported a net-zero microgrid at Hotel Marcel, featuring a 409 kW solar installation and 1,012 kWh storage capacity.

Partnership with DOE on Puerto Rico solar + battery initiative (up to $440 M investment for 40,000 homes)
Awarded $50 M (via DOE GRIP) for clean-energy microgrids at ~100 California water-utility sites, at least 55% in disadvantaged communities
Supported microgrid at Hotel Marcel (net-zero, 409 kW solar, 1,012 kWh storage)
Distributing zero-emissions hydrogen fuel-cell generators in North America via partnership with EODev
Generac Mobile® lighting towers reduce fuel consumption by up to 75% vs. traditional models via hybrid/battery and LED innovation
Net-zero target not explicitly stated in publicly available sources

Inclusion & Diversity

The 2023 ESG report notes ESG integration but includes no specific DEI goals or gender breakdown.
Public materials provide no data on female/male workforce percentages, leadership gender representation, diversity recruitment, or retention metrics.
Neither generac.com nor LinkedIn pages disclose strategic DEI targets or outcomes.

Articles

Careers at Generac

Products

Residential Solutions