Retail Specialist
High Bluff Design/Build Llc
Provide customer service and sales support in a retail environment
3 days ago ago
£25,200 - £25,200
Junior (1-3 years)
Full Time
Coventry, England, United Kingdom
Onsite
Company Size
50 Employees
Service Specialisms
Design/Build
General Contracting
Construction Management
Project Management
Sector Specialisms
Residential New Construction
Residential Renovations
Religious Projects
Commercial Projects
Restaurant Projects
Net Zero Energy Homes
Role
What you would be doing
query resolution
store presentation
lead follow-up
credit queries
product demo
upselling
- Resolve customer queries, involving the Customer Care team as and when requires
- Assist in all store presentation, ticketing, cleaning and promotional displays in addition to cutting and moving of goods as applicable
- Keep up to date on Company promotions and activities
- Deliver a high-quality service to all customers before, during and after the sale transaction
- Contact customers who have placed orders for samples via website, to create and follow up sale leads
- Ensure that customer enquires via email or telephone are followed up in a timely and professional manner
- Deal with any credit queries as appropriate in line with GDPR
- Demonstrate and sell appropriate products and accessories
- Stay up to date and continually develop knowledge of products, trends, market, ranges, features and instillations
- Enhance the customers purchase by offering relevant additional products and / or accessories
What you bring
sales experience
customer service
flexible
organised
persuasion
communication
- Previous sales experience from within a retail environment
- Previous experience in a customer facing/focused role
- Flexible and resilient, willingly able to adapt to meet changing priorities or business requirements
- Highly organised, efficient and capable of completing tasks within set timeframes
- Able to demonstrate strong influencing and persuasion skills, enabling to up-sell and close sales
- Exceptional communication skills with the ability to build rapport with customers quickly
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa Sponsorship- only candidates already eligible to live and work in the uk will be considered; no sponsorship offered.
Information not given or found
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Company
Overview
- A leading design-build firm specializing in residential and commercial construction.
- Founded with a passion for high-quality craftsmanship and innovative design, building a strong reputation over the years.
- Offers a wide range of services, including custom home building, remodels, and commercial projects, focusing on delivering excellence from start to finish.
- Creates tailored solutions through collaboration, aligning with specific client needs and visions.
- Integrates modern technology and sustainable practices into every project design.
- Showcases versatility and commitment to quality through a portfolio of high-end residential homes, boutique commercial spaces, and specialized builds.
- Earned client trust with a hands-on approach, attention to detail, and dedication to delivering projects on time and within budget.
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