Resident Services Specialist at Hazelview Properties in Ottawa, Ontario, Canada | Kablio

Role

Description

move coordination

leasing admin

vendor management

resident support

event planning

reporting

Coordinate move-ins and move-outs, including suite checks and communications ;
Assist with leasing-related admin tasks (e.g., storage, lease documents) ;
Liaise with vendors and gather quotes for small projects or services.
Respond to resident inquiries and concerns via email and in person ;
Help plan and support resident events and community initiatives ;
Support amenity space upkeep and report any issues to the building team ;
Prepare and present monthly updates on resident experience activities ;
Act as a primary point of contact for residents ;

Requirements

microsoft office

yardi

event planning

multilingual

communication

3–5 years

Multilingual skills are an asset
Background in event planning — through education or hands-on experience — is a strong asset
Proficient in Microsoft Office (Word, Excel, Outlook); Yardi is an asset
Confident multitasker who thrives in a fast-paced setting
Excellent communication and interpersonal skills
Strong organizational and time management abilities
3–5 years of experience in customer service, hospitality, or property management
Comfortable working independently while aligning with team goals

Benefits

Please note: This is an 18-month contract position. There is no guarantee of permanent employment beyond this term.
Flexible schedule, with availability for occasional evenings or weekends

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a vision to create lasting value in the real estate sector, Hazelview Properties focuses on strategic investments and management.
The company specializes in real estate development, providing innovative solutions to both residential and commercial properties.
With a strong financial foundation, Hazelview Properties manages an extensive portfolio across various global markets, delivering consistent returns.
Hazelview's projects range from large-scale residential developments to high-impact commercial spaces, catering to diverse tenant needs.
The firm is recognized for its expertise in identifying undervalued assets, repositioning properties, and driving sustainable growth.
Noteworthy is Hazelview's ability to blend modern architectural design with functionality, creating spaces that meet the evolving needs of today’s market.
Through strategic investments and thoughtful management, the company continues to influence the landscape of global real estate development.

Culture + Values

Trust – We have a strong moral code and we're committed to forging long‑term relationships. We're true to our word and consistent in our behaviour. We have integrity and we stand by the promises we make, even if it comes at a cost.
Ambition – We set goals and pursue them relentlessly. We're competitive and we want to succeed. We're driven to bring out the best in ourselves and those around us.
Collaboration – We believe we achieve more by cooperating and working as a team. We offer help without waiting to be asked. We find out what is needed, and we pitch in together.
Ownership Mindset – We are owners who take a hands‑on, active approach to everything we do. We are willing and able to do what it takes to get the job done. We are focused on delivering on our commitments.
Having Fun – We're passionate and we love what we do and have fun doing it. Not only do we celebrate achievement and success, but we enjoy the journey.

Environment + Sustainability

100% Green Certified

Canadian Portfolio Building Standards

Entire Canadian portfolio meets green-building certification through BOMA BEST and CRBP programs.

55 Standards Met

Canadian CRB Green Living Program

Meets 55 environmental standards under the 'Green Living Together™' program.

GRESB Score 80

Top Canadian Multi-Family Ranking

Ranked first in Canadian multi-family investments with high GRESB score.

Committed to strategic revitalization of aging buildings into energy-efficient rental homes
No publicly stated net-zero target date available

Inclusion & Diversity

70+

Charitable Partnerships

The programs focus on housing, education, and health & wellness through partnerships.

Great Place to Work®‑certified and recognized among Best Workplaces™ in Real Estate & Construction and Canada’s Most Admired Corporate Culture.
Glassdoor data indicates collaborative, supportive environment with emphasis on career progression and employee recognition.
No publicly available gender‑specific statistics or explicit DEI targets disclosed.

Articles

About Us

Careers

Our Properties

Company

Overview

Founded with a vision to create lasting value in the real estate sector, Hazelview Properties focuses on strategic investments and management.
The company specializes in real estate development, providing innovative solutions to both residential and commercial properties.
With a strong financial foundation, Hazelview Properties manages an extensive portfolio across various global markets, delivering consistent returns.
Hazelview's projects range from large-scale residential developments to high-impact commercial spaces, catering to diverse tenant needs.
The firm is recognized for its expertise in identifying undervalued assets, repositioning properties, and driving sustainable growth.
Noteworthy is Hazelview's ability to blend modern architectural design with functionality, creating spaces that meet the evolving needs of today’s market.
Through strategic investments and thoughtful management, the company continues to influence the landscape of global real estate development.

Culture + Values

Trust – We have a strong moral code and we're committed to forging long‑term relationships. We're true to our word and consistent in our behaviour. We have integrity and we stand by the promises we make, even if it comes at a cost.
Ambition – We set goals and pursue them relentlessly. We're competitive and we want to succeed. We're driven to bring out the best in ourselves and those around us.
Collaboration – We believe we achieve more by cooperating and working as a team. We offer help without waiting to be asked. We find out what is needed, and we pitch in together.
Ownership Mindset – We are owners who take a hands‑on, active approach to everything we do. We are willing and able to do what it takes to get the job done. We are focused on delivering on our commitments.
Having Fun – We're passionate and we love what we do and have fun doing it. Not only do we celebrate achievement and success, but we enjoy the journey.

Environment + Sustainability

100% Green Certified

Canadian Portfolio Building Standards

Entire Canadian portfolio meets green-building certification through BOMA BEST and CRBP programs.

55 Standards Met

Canadian CRB Green Living Program

Meets 55 environmental standards under the 'Green Living Together™' program.

GRESB Score 80

Top Canadian Multi-Family Ranking

Ranked first in Canadian multi-family investments with high GRESB score.

Committed to strategic revitalization of aging buildings into energy-efficient rental homes
No publicly stated net-zero target date available

Inclusion & Diversity

70+

Charitable Partnerships

The programs focus on housing, education, and health & wellness through partnerships.

Great Place to Work®‑certified and recognized among Best Workplaces™ in Real Estate & Construction and Canada’s Most Admired Corporate Culture.
Glassdoor data indicates collaborative, supportive environment with emphasis on career progression and employee recognition.
No publicly available gender‑specific statistics or explicit DEI targets disclosed.

Articles

About Us

Careers

Our Properties