IT & Systems Coordinator at Bender Companies in Chicago, IL | USD60,000-70,000 | Kablio

Role

Description

vendor coordination

network install

device setup

software support

ticket management

documentation

Coordinate with vendors for hardware or software purchases, repairs, and service support.
Assist employees with technical questions, troubleshooting issues, and escalate to vendors when necessary.
Assist with property IT needs on an as-needed basis, including a routine annual visit.
Install, configure, and maintain network equipment, including routers, Wi-Fi, and switches at corporate and property locations.
Help enforce basic IT policies, such as password management, device usage, and backup procedures.
Set up, maintain, and troubleshoot computers, printers, phones, and other office devices.
Provide first-line support for software platforms, including Microsoft Office Suite, SharePoint, ClickUp, AppFolio, and 8x8.
Track and manage IT requests and priorities to ensure timely resolution.
Document system configurations, network setups, and software licenses for reference and continuity.
Set up computers and email accounts for new employees and handle account deactivation during offboarding.

Requirements

comptia a+

microsoft 365

networking

troubleshooting

microsoft office

communication

Willingness to travel to properties as needed (typically once per year).
Ability to work independently, manage multiple requests across departments, and document IT systems.
Experience with Microsoft Office Suite and email setup.
Knowledge of networking basics: routers, Wi-Fi, switches.
CompTIA A+ certification (preferred)
Experience troubleshooting computers, printers, and phones.
Microsoft 365 Certified (preferred)
Strong organizational skills and ability to communicate clearly with non-technical staff.

Benefits

11 Paid Holidays
This position offers growth potential as the company expands and IT needs increase.
90% employer-paid coverage of base Medical Insurance plan
Exciting company growth and potential for career advancement
16 hours of personal time
401K with company match
2 weeks of annual PTO
75% employer-paid coverage of base Dental Insurance plan
75% employer-paid coverage of Vision Insurance plan
Supportive Team

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

background checks will be performed on all qualified applicants.

Company

Overview

Founded 2011

Year Established

The company was established in 2011, marking its beginning as a specialist in acquiring undercapitalized multifamily properties.

$5M–$30M

Deal Range

The company typically engages in transactions ranging from $5 million to $30 million, focusing on multifamily properties.

$40K–$100K

Price Per Unit

Properties are acquired at an average price of $40,000 to $100,000 per unit, reflecting mid-range valuations.

65–80% LTV

Debt Structures

The company utilizes debt structures with loan-to-value ratios typically ranging from 65% to 80%

Targets B‑and C‑class multifamily properties from the 1980s–2000s in secondary and tertiary U.S. markets.
Their principals invest personal capital alongside partners and stay involved in asset and property management.
They pursue revenue enhancement and cost reduction via physical upgrades, rebranding, leasing strategies, and tax management.
Projects span single‑asset deals and entire portfolios, often sourced off‑market.

Culture + Values

10–20% equity

Personal Investment

Principals and upper-level staff personally invest a portion of their equity in each transaction, demonstrating a commitment to projects' success.

Supportive team
Collaborative work environment
Opportunity for growth
In-house property management creates aligned interest
Disciplined and patient approach focused on risk mitigation
Hands‑on identification of operational inefficiencies to maximize value
Nimble operations enabling swift decision‑making

Environment + Sustainability

No public net-zero target stated
No formal environmental strategy or goals available
No reported GHG emissions data, renewable energy use, or energy efficiency initiatives found
No disclosed waste management or resource conservation programs

Inclusion & Diversity

2.5/5

Glassdoor Diversity Rating

The company received an external rating for diversity and inclusion on Glassdoor.

No formal DEI strategy or programs stated
No published gender breakdown or targets
No disclosed DEI outcomes or metrics

Articles

Role

Description

vendor coordination

network install

device setup

software support

ticket management

documentation

Coordinate with vendors for hardware or software purchases, repairs, and service support.
Assist employees with technical questions, troubleshooting issues, and escalate to vendors when necessary.
Assist with property IT needs on an as-needed basis, including a routine annual visit.
Install, configure, and maintain network equipment, including routers, Wi-Fi, and switches at corporate and property locations.
Help enforce basic IT policies, such as password management, device usage, and backup procedures.
Set up, maintain, and troubleshoot computers, printers, phones, and other office devices.
Provide first-line support for software platforms, including Microsoft Office Suite, SharePoint, ClickUp, AppFolio, and 8x8.
Track and manage IT requests and priorities to ensure timely resolution.
Document system configurations, network setups, and software licenses for reference and continuity.
Set up computers and email accounts for new employees and handle account deactivation during offboarding.

Requirements

comptia a+

microsoft 365

networking

troubleshooting

microsoft office

communication

Willingness to travel to properties as needed (typically once per year).
Ability to work independently, manage multiple requests across departments, and document IT systems.
Experience with Microsoft Office Suite and email setup.
Knowledge of networking basics: routers, Wi-Fi, switches.
CompTIA A+ certification (preferred)
Experience troubleshooting computers, printers, and phones.
Microsoft 365 Certified (preferred)
Strong organizational skills and ability to communicate clearly with non-technical staff.

Benefits

11 Paid Holidays
This position offers growth potential as the company expands and IT needs increase.
90% employer-paid coverage of base Medical Insurance plan
Exciting company growth and potential for career advancement
16 hours of personal time
401K with company match
2 weeks of annual PTO
75% employer-paid coverage of base Dental Insurance plan
75% employer-paid coverage of Vision Insurance plan
Supportive Team

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

background checks will be performed on all qualified applicants.

Company

Overview

Founded 2011

Year Established

The company was established in 2011, marking its beginning as a specialist in acquiring undercapitalized multifamily properties.

$5M–$30M

Deal Range

The company typically engages in transactions ranging from $5 million to $30 million, focusing on multifamily properties.

$40K–$100K

Price Per Unit

Properties are acquired at an average price of $40,000 to $100,000 per unit, reflecting mid-range valuations.

65–80% LTV

Debt Structures

The company utilizes debt structures with loan-to-value ratios typically ranging from 65% to 80%

Targets B‑and C‑class multifamily properties from the 1980s–2000s in secondary and tertiary U.S. markets.
Their principals invest personal capital alongside partners and stay involved in asset and property management.
They pursue revenue enhancement and cost reduction via physical upgrades, rebranding, leasing strategies, and tax management.
Projects span single‑asset deals and entire portfolios, often sourced off‑market.

Culture + Values

10–20% equity

Personal Investment

Principals and upper-level staff personally invest a portion of their equity in each transaction, demonstrating a commitment to projects' success.

Supportive team
Collaborative work environment
Opportunity for growth
In-house property management creates aligned interest
Disciplined and patient approach focused on risk mitigation
Hands‑on identification of operational inefficiencies to maximize value
Nimble operations enabling swift decision‑making

Environment + Sustainability

No public net-zero target stated
No formal environmental strategy or goals available
No reported GHG emissions data, renewable energy use, or energy efficiency initiatives found
No disclosed waste management or resource conservation programs

Inclusion & Diversity

2.5/5

Glassdoor Diversity Rating

The company received an external rating for diversity and inclusion on Glassdoor.

No formal DEI strategy or programs stated
No published gender breakdown or targets
No disclosed DEI outcomes or metrics

Articles