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Connolly Ltd

Resident Liaison Officer

Company logo
Connolly Ltd
A leading civil engineering company providing comprehensive services across multiple sectors.
Liaise with residents on property works, manage complaints, and coordinate with housing associations.
22h ago
Junior (1-3 years), Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Manchester, England, United Kingdom
Hybrid
Company Size
300 Employees
Service Specialisms
Construction services
Project Management
Engineering
Property Development
Design
Sector Specialisms
Housing
Build
Development
Major building works
Refurbishment works
Maintenance works
Commercial
Role
What you would be doing
stakeholder liaison
resident liaison
tenant meetings
complaint resolution
  • Contacting neighbourhood housing associations and establishing working relations with them
  • Liaising with residents about the works being undertaken on their property
  • Attending and chairing tenant forum meetings to advise tenants of works being carried out
  • Monitor customer complaints and resolve any potential issues
What you bring
team player
driving licence
microsoft word
excel
problem solver
communication
  • Must be able to work independently as well as being a team player
  • Must be confident polite and courteous when communicating and building relationships with residents, clients, and site operatives
  • Must hold a full clean driving licence
  • Good IT skills with competency at Microsoft Word and Excel
  • Excellent organisational skills and a strong work ethic
  • Must be an excellent communicator and a natural problem solver with excellent interpersonal skills
Benefits
Information not given or found
Training + Development
Information not given or found
Company
Overview
1970s Founded
Company Origin
The company has a long-standing presence in the civil engineering sector, having been established in the early 1970s.
  • The company specializes in providing infrastructure solutions for a range of industries including transport, residential, and utilities.
  • With decades of experience, Connolly Ltd has delivered numerous large-scale projects across the UK and internationally.
  • Notable projects include the construction of highways, residential developments, and critical utility infrastructure.
  • The company has a robust portfolio, having worked on major urban developments and public sector works.
  • Known for delivering high-quality, safe, and sustainable engineering solutions.
Culture + Values
  • We are committed to the highest quality of work, delivered with integrity and precision.
  • Our people are at the heart of everything we do; we aim to foster a culture of collaboration and respect.
  • We strive to continually innovate and improve in order to provide exceptional service to our clients.
  • Safety and sustainability are fundamental to our operations, ensuring we make a positive impact on the environment and communities.
  • We are driven by our values of professionalism, accountability, and excellence in every aspect of our business.
Environment + Sustainability
2050 Target
Net Zero Commitment
Aims to achieve net zero emissions by the year 2050, reflecting a long-term commitment to climate action.
  • Committed to minimizing environmental footprint across all operations through sustainable practices.
  • Focus on reducing waste, improving energy efficiency, and integrating renewable energy sources.
  • Eco-friendly construction methods implemented to reduce carbon emissions.
  • Improving supply chain sustainability through partnerships with eco-conscious vendors.
Inclusion & Diversity
  • A culture of inclusion is promoted, ensuring equal opportunities for all employees.
  • Clear goals have been established to improve gender balance across all levels of the workforce.
  • Gender diversity targets are monitored annually, with an aim to increase the percentage of women in leadership roles.
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