Field Technical Consultant (HVAC)

Description

• Investigate and resolve technical inquiries.
• Prepare course syllabus, lesson plans and student manuals, and coordinate the development of training aids.
• Identify customer needs.
• Develop criteria for evaluating the effectiveness of training activities.
• Conduct training using all delivery methods.
• Review problem areas and identify training needs.
• Establish course content and student learning objectives.
• Provide direction to entry-level technical trainers as needed.
• Update course materials on a continuous basis to ensure timeliness and relevance.
• Develop, test and maintain courses and materials used in training.

Requirements

• Developed presentation skills using a variety of technologies.
• Proficient in leading WebEx meetings.
• Knowledge and ability to apply learning theories to classroom situations.
• Typically requires at least 5 years relevant training experience in addition to at least 5 years technical experience.
• Strong verbal and written communication skills required.
• Individual must have some sales ability along with a track record of fostering solid customer relationships. Proficient in the use of Microsoft Office including Word, Excel, PowerPoint and Outlook.
• Prefer two year college degree, HVAC degree or equivalent.
• Requires a high school diploma or an equivalent combination of education and experience.
• Advanced knowledge of assigned products and the application of diagnostic techniques and service aids.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance