Room Care Technician

Description

• Carry out guest room repairs and routine tasks (e.g., lamp changes, filter cleaning, descaling) to required standards.
• Follow all health and safety rules, report delays, keep accurate records, and maintain stock, tools and equipment.
• Support the hotel’s preventive maintenance plan, work required hours, and respond to emergency call-outs when needed.
• Communicate and cooperate with colleagues and departments to ensure smooth teamwork.
• Support new and existing colleagues in learning and carrying out their duties.
• Wear full uniform and protective clothing in line with safety standards.
• Attend all required hotel, company and statutory training.
• Take part in regular job chats and appraisals for personal development.
• Provide clear information on products and services and assist all visitors professionally.
• Maintain high standards of personal hygiene and customer care, responding appropriately to guest needs.

Requirements

• Most of all, you will have an approachable, positive, and proactive manner.
• Good at multi-tasking and being able to respond to changes in job priorities at short notice.
• Flexible approach, remaining calm under pressure and working hard to avoid disrupting our guests.
• Plumbing, carpentry, and electrical skills are a real advantage
• 4-star hotel experience in a similar role a plus.
• Strong organisational skills and attention to detail.

Benefits

• UK attraction discounts @ Merlin Entertainments.
• Cycle 2 work scheme.
• Wage stream.
• Life assurance scheme.
• Food and beverage discounts.
• Employee assistance programme.
• Uniform offered and dry cleaned.
• Christmas gifts and employee parties.
• Discounted employee friends & family rates at Arora Hotels.
• Long service recognition award.
• Free meals on duty.
• Arora star employee recognition.

Training + Development

Interview process

Visa Sponsorship

Security clearance