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Service Manager
Rogers Electric
Provides electrical contracting services, specializing in a wide range of sectors.
Manage service workflow, dispatch, staff and customer relations for electrical projects.
Assist in hiring, scheduling, counseling, training and disciplining of employees
Maintain a high level of professionalism and patience with coworkers and customers
Manage work order flow from dispatch to billing
Oversee the dispatching of technicians to maximize efficiency and reduce cancellations
Answer incoming calls regarding service questions, scheduling, and general customer concerns
Delegate and supervise tasks assigned to various people and departments
Monitor performance of field technicians and advise them on proper customer service and quality workmanship
What you bring
communication
it
microsoft
project management
journeyman electrician
punctuality
Ability to communicate in a professional, courteous, and knowledgeable manner
Good written and verbal communication skills
Must be IT competent, with knowledge in computer applications, Microsoft programs, and modern technology
2+ years of project management is a plus
10+ years of field experience as a Journeyman Electrician, Foreman, or equivalent combination of education and experience
Punctual and committed to regular attendance
Benefits
Health insurance – medical, dental, and vision
Positive, team-focused, and inviting work environment with opportunities for advancement
Paid time off and paid holidays
Additional benefits to include life insurance, short-term and long-term disability, 401k with generous match, flexible spending account (FSA) and tax-free health savings account (HSA)
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