Manager Credit - Cranbury, NJ

Description

• Oversee all credit staff activities to ensure compliance with policies and procedures within their authority levels.
• Perform credit application reviews and approve/deny for potential new accounts.
• Administer appropriate ‘credit holds’ for accounts to ensure that orders are not processed when perceived credit risks do not warrant additional exposure.
• Reconcile payments from the customer to assist the cash applications group or prove to a customer where a payment was applied.
• Determine when internal collections efforts are no longer effective and recommend 3rd party collection efforts by providing details to warrant the referral.
• Oversee and prioritize collection activity with credit staff. Determine best course of action to keep accounts within an acceptable standing.
• Determine and administer other alternatives of payment such as joint check agreements, bond claims, lien filings and workout plans.
• Assign and monitor credit limits. Regularly review limits with credit staff to ensure risk mitigation and reflection of current financial standing.
• Work closely with the internal sales team to correct billing errors, provide information needed to resolve disputes, and proactively discuss accounts nearing a “hold” status.

Requirements

• The ability to operate computers and relevant computer software.   Experience utilizing Get Paid is a plus.
• A minimum of 8 years of experience in a credit and collections role.
• Strong negotiation, mathematics, verbal, and written communication skills.
• Repetitive motion of wrists, hands, and/or fingers.
• This job is performed primarily in an office environment and requires the ability to operate standard office equipment and keyboards.
• Ability to prioritize needs in a fast-paced environment.
• A minimum of 5 years management experience (approx. 7 direct reports)
• Strong customer service skills and interpersonal communication skills.
• A thorough understanding of NY bond and lien laws.
• Ability to effectively communicate information and present solutions to a customer.

Benefits

• Dental & vision
• Healthcare plans
• Paid time off
• Paid parental leave
• Gym reimbursement
• Robust wellness program
• Employee Assistance Program (EAP)
• Professional and personal development programs
• Opportunity to become a shareholder
• 401(k) retirement savings with company match
• Employer-paid life insurance for spouse and dependents
• Employer-paid short- and long-term disability

Training + Development

Interview process

Visa Sponsorship

Security clearance