Leasing Agent

Description

• Receive rent payments from residents, complete resident receipts, post rent payments to resident accounts and updates resident records.
• Maintain documentation verifying compliance.
• Updates residents records as necessary
• Obtains appropriate signatures and documentation related to the move in.
• Complete all move-in paperwork including the lease and accompanying addendum in accordance with onsite procedures.
• Assists with incoming/outgoing calls as needed.
• Prepares move in packets.
• Complies with the company policies and procedures. Promotes and ensures compliance with Fair Housing Laws and other industry-related federal, state, and local laws.
• Participates in all mandatory training programs.
• Assists the Community Managers with renting the apartments to meet or beat the occupancy goals. This includes, but is not limited to: conducting tours, maintaining the wait list, gathering required verification, and processing new applications.
• Assists the community managers in maintaining occupancy levels at the affordable living community.
• Responsible for reporting to work on time as scheduled and complying with dress code.
• Adheres to all company and site policies and procedures according to the employee handbook, and Eureka safety policies.
• Reviews resident notices to vacate and advises residents of their responsibilities.
• Assists in maintain the physical appearance of the community by picking up grounds, performing minor apartment cleaning and touch-up, and ensuring the common areas are clean and neat.
• Provides tours, performs interviews and responds to mailings and phone calls.

Requirements

• Proficiency in customer service and sales
• Excellent interpersonal skills and the ability to interact effectively with persons of diverse social, cultural and ethnic backgrounds.
• Good verbal communication skills.
• High School diploma, GED. Or additional equivalent experience.
• Prior experience in customer service or sales position.
• Ability to communicate and maintain good relationships with office employees. Residents and site employees.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance