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Duty Station Manager
Auckland One Rail
Managing station operations across Auckland's passenger rail network, ensuring safe and efficient customer-focused operation of station facilities.
23d ago
Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Auckland, Auckland, New Zealand
Onsite
Company Size
650 Employees
Service Specialisms
Rail Infrastructure
Asset Management
Design and Engineering
Construction Services
Project Management
Sector Specialisms
Rail
Train Operations
Station Operations
Rolling Stock Maintenance
Timetable Development
Security
Customer Services
Revenue Protection
Role
What you would be doing
compliance management
incident control
technical support
station coordination
station inspections
access control
- Maintain compliance with AOR and Auckland Transport policies
- Act as Station Incident Controller during emergencies and degraded operations
- Provide technical support and training to Station Controllers
- Coordinate station closures and emergency responses
- Conduct station inspections and manage contractor inductions and permits
- Administer Gallagher access control and CCTV systems
- Operate and support systems including ICS, TVS, Vydsis, milestone, and Maximo
What you bring
security systems
facility operations
calm
problem solving
it capability
medical fitness
- 5 years' experience in security systems and facility operations
- Calm, adaptable, and detail-oriented with a strong commitment to safety and process
- Strong IT capability and understanding of asset maintenance
- Ability to meet medical and fitness requirements, including full colour vision and unaided hearing
- Excellent communication, problem-solving, and stakeholder management skills
- Travel Discount: Nominate a person and up to 3 dependents for train travel discounts
- NZ Railways Trust Membership: Benefit from discounted holiday accommodation and medical perks
- Free Train Travel: Enjoy complimentary train travel on Auckland passenger trains.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- compliance with aor and auckland transport policies
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Company
Overview
1Billion_contract
Major Rail Contract
Operates under an eight-year contract worth NZ$1 billion.
2022_launch
Company Formation
Established in January 2022 as a joint venture between two major firms.
94Km_network
Rail Infrastructure
Manages a network spanning 94 km of track.
40_stations
Station Network
Operates around 40 stations across four lines.
- Holds an eight-year contract to operate and maintain electric trains, stations, timetables, and security.
- Operates high-impact projects including the City Rail Link and rebuilds of the Eastern and Western Lines.
- Expertise focuses on delivering world-class commuter services in a fast-growing city.
- Early venture for Singapore’s ComfortDelGro into heavy rail abroad and UGL’s major NZ rail maintenance entry.
- Encouraging a genuine and close working partnership
- Placing customers first in everything they do to create exceptional customer experiences
- Aiming for a step change in operational performance
- Supporting and facilitating growth through a network
- Creating a sustainable legacy and social value
- Customer First principles: SAFE, RELIABLE, SUSTAINABLE; LISTEN, CONNECT, COLLABORATE; SEAMLESS, SIMPLE JOURNEYS; ALWAYS DELIVER, ALWAYS IMPROVE
- One Safety Culture: embedded daily with Safety as their No 1 priority
- Net-zero target: part of UN‑aligned Sustainability Framework (no date publicly stated)
- Three-pillar Sustainability Framework: Enabling an energy‑efficient transport system
- Enhancing the safety and wellbeing of the community and our people
- Engraining a culture of innovation and strong governance
- Sustainability Framework supports UN Sustainable Development Goals and Auckland Transport’s Sustainability and Supplier Code
- Commitment to maximising social, economic and environmental benefits and creating a legacy for Auckland
- No publicly available data – strategy and outcomes not disclosed
- No gender-related statistics or specific DEI targets found on official channels
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