Account Coordinator B2B

Description

• Develop a comprehensive understanding of the program’s strategic direction regarding energy efficiency and the business activities of its customers
• Making outbound calls to new and existing customers to identify new projects and meet assigned energy-saving targets
• Ensure projects in the assigned territory are up to date in the program tracking system by communicating with customers and contractors on project status and expected completion dates.
• Developing and implementing sales strategies, preparing, and conducting presentations on program details to various trade allies, customers, and utility staff via webinar or a live audience.
• Provide assistance and guidance on energy-efficient technologies and projects to companies participating in utility-sponsored programs.
• Prepare weekly activity reports and track progress toward program goals. Complete and maintain all required paperwork, records, reports and documents etc.
• Build quick rapport with customers. Quickly initiate conversations with customers on-site regarding energy usage at the facility
• Work with business and building owners, developers, architects, and engineers.
• Enter data into spreadsheets and databases to determine energy savings and manage current projects which may also include collaborating with Energy Engineers as required

Requirements

• Noise level is typically moderate
• Ability to communicate effectively, both verbally and in writing with customers, clients, and employees.
• Previous customer service experience.
• Bachelor's degree, desired.
• Proficient in Microsoft Office, specifically Word, Excel, and Outlook.
• Economic analysis and familiarity with energy efficiency program implementation.
• Ability to travel up to 75% locally.
• Personal protective equipment including a hard hat, safety glasses and proper footwear must be worn when required by the job site.
• May occasionally be exposed to wet and/or humid conditions; extreme cold; extreme heat; and vibration. In these circumstances, the employee will be required to comply with the prevailing safety training in place according to the individual customer requirements
• Strong data entry skills in entering information in tracking systems/databases.
• Valid driver’s license.
• Ability to maintain and manage daily work schedule.
• 2+ years of experience with various customer facilities, energy systems, and energy-efficient or renewable technologies.
• Ability to work independently when necessary but to function as part of a team, a drive to succeed, and a commitment to client satisfaction.
• 2+ years of experience managing accounts successfully at energy efficiency programs, with expertise in commercial, industrial, or government.
• Solid organizational skills including attention to detail and multi-tasking skills.
• Excellent client-facing communication skills
• Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls
• High School Diploma or equivalent.
• Must be able to handle a wide variety of work and work in fast-paced environment.
• Ability to analyze and interpret data and solve practical problems.
• The employee is frequently required to stand, walk, kneel, crouch, and/or crawl
• Must be able to work under tight deadlines.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance