Inspect units at move-in/move-out and document appropriate security deposit deductions.
Complete the full make-ready process and ensure all vacant units are ready within 5 business days (14 days for upgrades).
Use company equipment responsibly and report any incidents within 24 hours.
Attend required meetings and training sessions.
Assist with unit inspections at notice-to-vacate and move-out.
Meet daily/weekly work order goals.
Assist with supervising contractors when needed.
Keep the office area neat and orderly and adhere to company standards.
Support and motivate team members through training, knowledge-sharing, and teamwork.
Assist with final move-in inspections to ensure units meet GoldOller standards.
Walk and inspect your assigned GOZone weekly and maintain vacant exteriors.
Close out all service requests electronically each day—complete or not.
Complete assigned service requests within 24 hours and notify the Service Manager of delays.
Keep tools, equipment, and shop areas organized and well-stocked.
Conduct final inspections once make-ready work is reported complete.
Perform snow/ice removal when applicable and ensure logs and vendor compliance.
Follow safe work practices, attend safety meetings, and complete required checklists.
Maintain all OSHA/MSDS documentation.
Never discuss confidential/company matters with residents.
Limit technical details when speaking with residents about maintenance concerns; communicate with the Service Manager first.
For emergencies, contact the Service Manager within 60 minutes if a solution isn’t identified while still on-site.
Attend scheduled meetings, safety reviews, and required training.
Report any questionable activity, unsanitary conditions, or unauthorized occupants/pets.
Maintain a professional image and positive attitude at all times.
Respond to on-call emergencies as scheduled.
Get approval for overtime at least 24 hours in advance (except true emergencies).
Complete all reports and software entries (including work orders) accurately and on time.
Monitor work orders for recurring issues or long-term maintenance needs.
In the absence of a Service Manager, report directly to the assigned leadership representative.
Maintain grounds, breezeways, stairwells, and common areas—no trash or debris allowed.
Foster a positive, solution-focused work environment.
Complete monthly preventative maintenance tasks and reporting.
Participate in resident events and attend court hearings when required.
Communicate daily with the Service Manager and provide midday/end-of-day updates.
Always greet residents with eye contact and a smile.
Report billable service request charges and lease violation fees.
Help manage expenses by following inventory and purchasing procedures.
Requirements
epa cert
realpage
cpo
driver's license
trade skills
communication
Willing to work weekends and travel/overnight when needed.
Experience/training in carpentry, plumbing, electrical, painting, and refurbishing required.
At least 1 year of multifamily maintenance experience OR technical trade school.
Valid driver’s license and reliable personal vehicle.
Strong multitasking, organization, and communication skills.
Ability to build strong working relationships with peers, leaders, residents, vendors, and the public.
High school diploma/GED preferred.
EPA Certification required.
Experience with RealPage products (OneSite/Ops Technology) is a plus.
Working knowledge of Fair Housing, ADA, OSHA, local/state building codes, and landlord-tenant law.
Must have a working smartphone for work order systems and on-call duties.
Physical ability to lift/carry up to 50 lbs and perform frequent physical activity (standing, climbing, stooping, etc.).
Ability to read financial reports, sketches, and blueprints.
Must own basic maintenance tools.
CPO or CAMT certification preferred.
Communicate professionally and clearly, including written notices.
Benefits
A Celebrate YOU Day (To use at your leisure, for any special occasion)
Company Paid Life Insurance
Paid Maternity Leave
All-Inclusive Access to all GoldOller Property Amenities: Swimming pools, GO Chat facilities, Wellness Classes, and Fitness Centers
Company-Matched 401(k) Retirement Savings Plan
Up to 2 weeks Paid Time Off in the first year of service (grows with tenure)
12 Paid Holidays
Comprehensive Medical, Dental and Vision Plans (available after 60 days of employment)
Company Paid Certifications and Licensing
Company Paid Health Reimbursement Account
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
The company was founded with the vision of acquiring, managing, and improving multifamily properties.
It has a strong presence in the U.S. real estate market, focusing on high-quality multifamily residential investments.
The company has consistently delivered value to investors by acquiring well-located properties, repositioning them, and enhancing their performance.
It operates across various property types, with an emphasis on residential and commercial real estate, targeting value-add opportunities.
The company’s portfolio spans diverse markets, identifying properties with the potential for significant value appreciation through strategic improvements.
The company’s investment strategy is driven by a disciplined approach to real estate, focusing on long-term returns through operational excellence.
Culture + Values
We operate with honesty, transparency, and fairness in all our dealings.
We strive for excellence in everything we do, aiming to exceed expectations.
Collaboration is key, and we support one another in achieving shared goals.
We take responsibility for our actions, ensuring that we deliver on our promises.
We are dedicated to understanding and meeting the needs of our clients and residents.
Environment + Sustainability
The company is committed to enhancing sustainability across its portfolio by implementing energy-efficient solutions and environmentally friendly practices.
The company has a goal to achieve carbon neutrality by 2050, with significant progress already made towards energy-efficient building renovations and eco-friendly operations.
The company has invested in green building technologies, such as energy-efficient lighting, water-saving fixtures, and smart climate control systems, which reduce utility costs and lower the carbon footprint of its properties.