Provide excellent customer service and maintain high levels of customer satisfaction and safety
Report / Complete works using your PDA
Completion of annual gas servicing & minor heating repairs working to health & safety guidelines, safe working practices, operational procedures, gas safety regulations and specifications
Report accidents, near-miss events, and potential hazards
Requirements
acs qualifications
health & safety
nvq level2
driving licence
gas legislation
customer service
Must be available for out-of-hours call-outs on a rota basis
Ability to manage your time and workload independently
Excellent customer service skills with experience working with the public
ACS qualifications: CCN1, HTR1, CKR1, CENWAT
Strong knowledge of Health & Safety practices and working to best standards
Be flexible in working with a wide range of customers, adapting to their needs and schedules
Recognised formal qualifications (NVQ Level 2 or equivalent) (desirable)
A full UK driving license
A solid understanding of gas legislation and regulations