Description

Shoals is seeking a hands‑on BESS Quality Leader to oversee testing, validation, and commissioning of Battery Energy Storage System products. The leader will manage a team of technicians performing functional testing, troubleshooting, quality checks, and performance verification before deployment. This role partners with Customer Care and Field Service to resolve issues, analyze field performance trends, and integrate customer feedback into continuous improvement efforts.

The BESS Quality Leader will lead, mentor, and develop a team of BESS Test Technicians, fostering a culture of safety, accountability, and continuous improvement. Responsibilities include providing hands‑on training, coordinating daily work assignments, managing staffing levels, and ensuring technicians have the necessary tools and resources. The leader will also conduct performance evaluations, set expectations, and support career development across diverse skill sets.

The leader oversees all testing, validation, and commissioning activities for BESS units, ensuring compliance with internal and external standards. This includes supervising functional testing, electrical verification, diagnostics, and accurate documentation of results, non‑conformances, and corrective actions. Additional duties involve maintaining test procedures, calibrating equipment, and driving continuous‑improvement initiatives to enhance throughput, reliability, and efficiency.

• Lead, mentor, and develop BESS Test Technicians, fostering safety and continuous improvement.
• Assign daily work, manage staffing levels, and ensure technicians have proper tools and resources.
• Oversee testing, validation, and commissioning of BESS units in compliance with standards.
• Perform functional testing, electrical verification, diagnostics, and document results.
• Partner with engineering on root‑cause analysis and corrective‑preventive actions.
• Maintain and improve test procedures, work instructions, and safety protocols.
• Monitor and calibrate test equipment to ensure accurate performance.
• Drive continuous‑improvement initiatives to increase throughput, reliability, and efficiency.
• Collaborate with Customer Care, Field Service, and Technical Support to resolve field issues.
• Provide data‑backed insights for customer‑facing documentation and root‑cause analyses.
• Communicate field performance trends to manufacturing test teams to prevent recurrence.

Requirements

Collaboration with Customer Care, Field Service, and Technical Support teams is essential to understand real‑world product performance and support field issue resolution. The leader contributes data‑backed insights to root‑cause analyses, participates in cross‑functional reviews, and provides technical input for customer‑facing documentation such as troubleshooting guides and commissioning checklists. Communication of field performance trends back to manufacturing test teams helps prevent recurrence of issues.

Candidates must have at least three years of experience in electrical testing, commissioning, or troubleshooting, preferably within BESS, power electronics, or renewable‑energy manufacturing, and a minimum of three years leading technicians or serving as a shift lead. A strong understanding of high‑voltage systems, battery technologies, power conversion equipment, and electrical safety is required, along with hands‑on experience using multimeters, oscilloscopes, data acquisition systems, and diagnostic tools. Proficiency with Microsoft Office, Minitab or similar software, the ability to read schematics, and demonstrated coaching and communication skills are also essential.

Preferred candidates have experience with BESS commissioning, PCS or inverter systems, and familiarity with PLCs, SCADA, or automated test equipment. Knowledge of root‑cause analysis tools such as 5 Whys, Fishbone, or FMEA, as well as certifications like Certified Quality Engineer or Six Sigma Green Belt, is advantageous. A bachelor’s degree in Electrical Engineering Technology, Mechatronics, or a related field is also desired.

• Minimum 3 years experience in electrical testing/commissioning, preferably BESS.
• Minimum 3 years experience leading technicians or as a shift lead.
• Strong knowledge of high‑voltage systems, battery technologies, power conversion, and safety.
• Proficient with multimeters, oscilloscopes, data acquisition systems, and diagnostic tools.
• Experience with Microsoft Office, Minitab or similar software.
• Demonstrated ability to coach, develop technical talent, and communicate effectively.
• Ability to travel up to 25% and work on‑site in Portland, Tennessee.
• Experience with BESS commissioning, PCS/inverter systems, or energy storage integration.
• Familiarity with PLCs, SCADA systems, or automated test equipment.
• Knowledge of root‑cause analysis tools such as 5 Whys, Fishbone, or FMEA.
• Certified Quality Engineer or Six Sigma Green Belt preferred.
• Bachelor’s degree in Electrical Engineering Technology, Mechatronics, or related field.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance