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Operations Consultant (Projects and Experience)
Livspace
Mentoring and managing a team of Livpreneurs (interior designers and project managers) to ensure high-quality home renovation projects and a seamless customer experience.
17d ago
2,000,000
Experienced (8-12 years)
Full Time
Pune, Maharashtra, India
Onsite
Company Size
5,000 Employees
Service Specialisms
Interior Design
Modular Kitchens
Modular Wardrobes
Full‑home Interiors
Project Management
Renovation
False Ceiling
Flooring
Sector Specialisms
Residential
Commercial
Office
Retail
Hospitality
Warehousing
Modular Kitchens
Modular Wardrobes
Role
What you would be doing
quality assurance
client interaction
document review
team management
risk mitigation
data analysis
- Ensuring that all quality and timeline related requirements are met.
- Identify Livpreneur’s specific challenges that may aid or hamper their performance and devise solutions around them.
- To ensure timely site updates are available to the customer from Livpreneurs.
- A bridge between Livpreneurs & Customers during design to project execution stage.
- Validate & review work orders, BOQs, drawings.
- Work with internal functions on key initiatives such as SOPs, pricing and new initiatives.
- Updating of project trackers & summaries.
- Manage a team of 5 to 10 Livpreneurs in a city or region.
- Be the quality custodian of your Livpreneurs projects ensuring the superlative customer experience.
- Identify design discrepancies and foresee execution risks.
- Analyze data to identify performance bottlenecks, devise corrective solutions, and own implementation end-to-end.
- Prepare detailed project execution schedules highlighting interdependencies of various tasks.
- Auditing the site work by doing regular site inspections as well as monitoring remotely with quality control.
What you bring
management grad
project management
problem solving
site execution
2d/3d drawings
excel/sheets
- Understand drawings (2D/3D) of all disciplines (Civil, Electrical, Plumbing, Carpentry, etc).
- Management Graduate/Construction management, preferably from a Tier I/Tier II Institute.
- Must have experience in handling at least 15+ renovation projects.
- Past experience in managing project management/operations is a core requirement for this role preferable if worked with ops-focused startups.
- Extremely high level of ownership and learning aptitude.
- Have a deep appreciation and understanding of site execution for home renovations.
- Strong Project Management/Engineering/Architecture background is a must with 2+ years of experience.
- Process-driven project management professionals with quick problem-solving skills.
- Proactive and capable of prioritizing work.
- Ability to assess design feasibility, visualize on-site conditions and foresee execution risks.
- The high degree of comfort on Excel/Google Sheets and strong data analysis skills.
- Excellent interpersonal and communication skills.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- the company may perform background checks; however, specific details are not mentioned in the job description.
Company
Overview
- Founded with a vision to redefine home interiors, the platform seamlessly blends technology with design.
- The platform connects customers with design experts and contractors, enabling easy home transformations.
- Operates in India and Southeast Asia, offering a wide range of services from conceptual design to final execution.
- Its innovative approach streamlines interior design, offering ready-made designs and custom solutions.
- Known for delivering high-quality projects on time, with a strong focus on customer satisfaction.
- Continuously evolves with cutting-edge technology, allowing users to visualize spaces in 3D.
- Delivers creative solutions for diverse client needs, from modern urban homes to commercial spaces.
- Customer First
- Trust and Integrity
- Innovation
- Excellence
- Collaboration
- Ownership
2030
Net-Zero Carbon Emissions
Committed to achieving net-zero carbon emissions by the year 2030.
- Promotes the use of eco-friendly materials in design.
- Focuses on reducing carbon footprint through sustainable sourcing and eco-friendly operations.
- Encourages the use of renewable energy throughout the supply chain.
- Collaborates with partners to advance waste reduction and responsible resource utilization.
- Committed to fostering an inclusive workplace culture.
- Focuses on providing equal opportunities for all employees.
- Maintains a gender-neutral hiring process.
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