Maintenance Coordinator at Highmark Residential in Jacksonville, FL | Kablio
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Maintenance Coordinator
Highmark Residential
One of the largest U.S. residential property management firms operating 400+ apartment communities.
Coordinates make-ready process and maintenance requests for apartment community.
7 days ago ago
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Jacksonville, FL
Onsite
Company Size
1,000 Employees
Service Specialisms
Property Management
Real Estate Development
Construction Services
Design
Project Management
Asset Management
Sector Specialisms
Residential
Property Management
Construction
Marketing
Accounting
Property Repositioning
Role
Description
make ready
service requests
key trac
unit upgrades
budget management
management liaison
Coordinate make ready process for both shows and move in apartments
Reports any observed maintenance problems
Maintains organized Resident Service Request files
Ensure that the community sales team has an adequate supply of leaseable units at all time
Monitor quality of make readies
In charge of the receiving, recording, preparation and follow up of resident service request and monitor timely completion
Assist in scheduling outside contractors for make readies
Must adhere to and comply with company safety policies and rules and utilize safety equipment, as required
Update Make Ready Boards daily
Input complete work orders into Key Trac
Act as liaison between Management and Maintenance
Works over-time, weekend, holiday and evening work as required.
Must stay informed of all policies and procedures as outlined in the Operations Manual.
Coordinate upgrades in designated units
Work within budgeted guidelines
Frequently walks the property, including climbing several flights of stairs
Must assist and attend resident functions
Participates in ongoing community improvement plan and preventative maintenance program
Requirements
high school
driver’s license
computer
apartment maintenance
leadership
organizational
High school diploma or equivalent
Must have mode of communication in which to be contacted at home and respond in cases of emergency
Maintains working knowledge of Fair Housing laws, rules and regulations
Ability to read, write and comprehend the English language
Has normal range of vision, hearing and speech
Competent ability with personal computer, typewriter, calculator and fax machine
Valid driver’s license
Frequently lifts and carries up to 35 lbs
Excellent telephone and communication skills
You have experience in apartment maintenance
Exceptional organizational skills
Adheres to Company Key Policy
Must be prompt, on time for work and have good, regular attendance
Must always be courteous and helpful to residents, prospective residents, co-workers and vendors
You have leadership and team-building skills
Wears company uniform with photo ID badge during working hours
Benefits
10 paid holidays
Help you achieve your goals by continuous professional development and regular career progression sessions
Paid parental leave
30% associate rent discount
Competitive pay for the market
Medical, Dental & Vision benefits the 1 st of the month following 30 days of full-time employment
401(k) eligibility after 90 days, with 4% Highmark match
Professional Certification & Tuition reimbursement
Monthly bonus opportunities for all site associates
Flexible Spending accounts
Vacation, Sick and Personal Time off available to use after 90 days
Company-provided life insurance, short term and long term disability coverage
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
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Security clearance
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Company
Overview
Rebranded 2019
Year of Rebranding
Rebranded to redefine multifamily living, marking a new chapter.
400+ Communities
Managed Properties
Over 400 apartment communities spread across major U.S. cities.
Hundreds of Millions
Asset Management Value
Managing assets worth hundreds of millions, demonstrating significant portfolio strength.
Manages urban and suburban multifamily apartments with tailored resident services.
Provides leasing, marketing, accounting, legal, and financial analysis services to maximize asset value.
Transforms communities through capital improvements and strategic repositioning programs.
Culture + Values
Committed to providing an exceptional work environment that translates to better customer service and resident loyalty
Principle of full and prompt attention to the needs of hardworking individuals
Family culture—supportive, collaborative atmosphere among associates
Strong encouragement of associate volunteerism (Red Cross, Just BeCause, Building Homes for Heroes, Charity Challenge, Spikes for Tykes)
Environment + Sustainability
Inclusion & Diversity
Articles
About Us
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