General Manager at Via in Hanover, MD | Kablio

Role

Description

data analysis

reporting

issue resolution

service management

process optimization

cross collaboration

Analyze data, track key metrics, and prepare reports to inform decisions, optimize resources, and continuously improve performance.
Lead core and field teams, fostering a collaborative, high-energy, and accountable culture.
Own the performance of a selected portfolio of our DACH services, meeting operational goals while ensuring an exceptional customer experience.
Drive strategic initiatives with external partners and internal teams, leveraging insights from active services to enhance processes and shape the future of our operations.
Partner closely with teams across Via—including Strategy, Product, Partnerships, and Operations—to improve scalability and operational excellence.
Identify and resolve issues in real time, coordinating with on-the-ground teams and cross-functional partners to keep operations running smoothly.
Recommend strategies that balance service quality, efficiency, and service-level commitments.

Requirements

entrepreneurial

stakeholder

financial modeling

data analysis

agile

6-10 years

Entrepreneurial operator: equally comfortable setting strategic direction and rolling up your sleeves to execute. You take full ownership to drive your services forward every day.
Urban Sports Club membership
Stakeholder-savvy: able to lead discussions and simplify complex concepts for any audience, managing nuanced customer, regulatory, and operational relationships, with native-level or C2 German and English.
Financially savvy: skilled in financial modeling and comfortable using data to guide strategic and operational decisions.
Data-informed operator: you identify trends and use insights to improve efficiency and outcomes. Agile and adaptable: thrive in fast-paced environments, embrace change, and jump in hands-on when needed.
Problem solver and executor: you don’t settle for the status quo—detail-oriented, action-focused, and able to manage multiple priorities effectively.
Experienced: bring 6–10 years of relevant experience from startups, tech, consulting, finance, or similar industries that informs your decisions.

Benefits

Competitive compensation including stock options
30 vacation days a year

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

700+ Partners

Global Clients

Operates with over 700 partners worldwide, including municipalities, schools, and healthcare providers.

$1B+ Funding

Capital Raised

Backed by over $1 billion in funding to support growth and innovation in TransitTech.

$3.5B Valuation

Market Value

Recently valued at $3.5 billion, establishing leadership in the transit technology sector.

Founded in 2012 as a ridesharing app with algorithm-driven route optimization.
Transitioned from consumer services to a B2B TransitTech provider for public and private transit systems.
Enables microtransit, paratransit, school and employee shuttles, and non-emergency medical transport.
Technology is used across five continents, demonstrating scalability and adaptability to diverse mobility needs.
Known for transforming traditional fixed-route systems into dynamic, demand-responsive transit networks.

Culture + Values

They are driven by a shared purpose: to improve transportation by using technology to make it more accessible, efficient, and sustainable.
They foster an environment that celebrates curiosity, experimentation, and personal growth.
They believe in being clear and transparent, taking ownership, and following through.
They are relentless in their pursuit of excellence, never settling for ‘good enough.’
They work collaboratively, with a mindset of humility and a belief that they’re better together.

Environment + Sustainability

By 2040

Net Zero Goal

The company aims to achieve net-zero carbon emissions by 2040, demonstrating a strong commitment to sustainability and climate action.

Reduces carbon emissions for cities by using data-driven demand response in transit systems.
Partnerships focus on reducing vehicle miles traveled (VMT) to lower emissions.
Electric vehicle (EV) initiatives are part of their strategy to reduce their fleet’s carbon footprint and improve sustainability.

Inclusion & Diversity

40% Leadership

Female Representation in Leadership

40% of the leadership team is made up of women, reflecting significant strides in gender diversity.

30% Tech Roles

Gender Diversity in Engineering and Product Teams

Women represent 30% of the workforce in engineering and product teams, showcasing progress in gender diversity within technical roles.

Committed to building an inclusive culture where every individual feels respected, valued, and supported.

Articles

Via Arlington case study

Via for Health and Non‑Emergency Medical Transportation

Via Strategies (consulting practice)

Role

Description

data analysis

reporting

issue resolution

service management

process optimization

cross collaboration

Analyze data, track key metrics, and prepare reports to inform decisions, optimize resources, and continuously improve performance.
Lead core and field teams, fostering a collaborative, high-energy, and accountable culture.
Own the performance of a selected portfolio of our DACH services, meeting operational goals while ensuring an exceptional customer experience.
Drive strategic initiatives with external partners and internal teams, leveraging insights from active services to enhance processes and shape the future of our operations.
Partner closely with teams across Via—including Strategy, Product, Partnerships, and Operations—to improve scalability and operational excellence.
Identify and resolve issues in real time, coordinating with on-the-ground teams and cross-functional partners to keep operations running smoothly.
Recommend strategies that balance service quality, efficiency, and service-level commitments.

Requirements

entrepreneurial

stakeholder

financial modeling

data analysis

agile

6-10 years

Entrepreneurial operator: equally comfortable setting strategic direction and rolling up your sleeves to execute. You take full ownership to drive your services forward every day.
Urban Sports Club membership
Stakeholder-savvy: able to lead discussions and simplify complex concepts for any audience, managing nuanced customer, regulatory, and operational relationships, with native-level or C2 German and English.
Financially savvy: skilled in financial modeling and comfortable using data to guide strategic and operational decisions.
Data-informed operator: you identify trends and use insights to improve efficiency and outcomes. Agile and adaptable: thrive in fast-paced environments, embrace change, and jump in hands-on when needed.
Problem solver and executor: you don’t settle for the status quo—detail-oriented, action-focused, and able to manage multiple priorities effectively.
Experienced: bring 6–10 years of relevant experience from startups, tech, consulting, finance, or similar industries that informs your decisions.

Benefits

Competitive compensation including stock options
30 vacation days a year

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

700+ Partners

Global Clients

Operates with over 700 partners worldwide, including municipalities, schools, and healthcare providers.

$1B+ Funding

Capital Raised

Backed by over $1 billion in funding to support growth and innovation in TransitTech.

$3.5B Valuation

Market Value

Recently valued at $3.5 billion, establishing leadership in the transit technology sector.

Founded in 2012 as a ridesharing app with algorithm-driven route optimization.
Transitioned from consumer services to a B2B TransitTech provider for public and private transit systems.
Enables microtransit, paratransit, school and employee shuttles, and non-emergency medical transport.
Technology is used across five continents, demonstrating scalability and adaptability to diverse mobility needs.
Known for transforming traditional fixed-route systems into dynamic, demand-responsive transit networks.

Culture + Values

They are driven by a shared purpose: to improve transportation by using technology to make it more accessible, efficient, and sustainable.
They foster an environment that celebrates curiosity, experimentation, and personal growth.
They believe in being clear and transparent, taking ownership, and following through.
They are relentless in their pursuit of excellence, never settling for ‘good enough.’
They work collaboratively, with a mindset of humility and a belief that they’re better together.

Environment + Sustainability

By 2040

Net Zero Goal

The company aims to achieve net-zero carbon emissions by 2040, demonstrating a strong commitment to sustainability and climate action.

Reduces carbon emissions for cities by using data-driven demand response in transit systems.
Partnerships focus on reducing vehicle miles traveled (VMT) to lower emissions.
Electric vehicle (EV) initiatives are part of their strategy to reduce their fleet’s carbon footprint and improve sustainability.

Inclusion & Diversity

40% Leadership

Female Representation in Leadership

40% of the leadership team is made up of women, reflecting significant strides in gender diversity.

30% Tech Roles

Gender Diversity in Engineering and Product Teams

Women represent 30% of the workforce in engineering and product teams, showcasing progress in gender diversity within technical roles.

Committed to building an inclusive culture where every individual feels respected, valued, and supported.

Articles

Via Arlington case study

Via for Health and Non‑Emergency Medical Transportation

Via Strategies (consulting practice)