Receptionist (Part Time 4 Days a Week)

Description

• Provides general support across departments, including liaising with Concierge, assisting with new employee orientation, and performing other duties as assigned.
• Serves as the first point of contact for residents, guests, and callers; answers and directs phone calls and messages in a professional and timely manner.
• Maintains front-desk operations, including visitor sign-in, security monitoring, mail handling, and resident/guest meal or suite bookings with payment processing.
• Assists with tours and suite showings in the absence of the General Manager or Marketing Representative and relays relevant information to the marketing team.
• Responds to resident emergency alarms, assesses situations, contacts emergency services when required, and acts as Fire Captain during alarms or fire events.
• Supports administrative functions such as typing, filing, record maintenance, correspondence distribution, and updating resident rosters and communication logs.
• Records and communicates daily incidents, complaints, and operational updates to management and department heads to ensure continuity of information.

Requirements

• Proficient in MS Office
• Mentally and physically able to perform the duties and responsibilities of the position.
• Effective communication skills
• Able to plan, organize and direct people and functions.
• Upholds confidentiality, professionalism, and a high standard of personal conduct while demonstrating respect for residents’ dignity and individuality.
• Must be tactful, friendly and extremely patient when dealing with residents. Must be courteous and friendly to visitors and work in a cooperative manner with fellow workers.
• Basic accounting knowledge
• Good organizational and multi-tasking skills
• Able to communicate effectively both verbally and in writing.

Benefits

• Competitive Benefits Package.
• A supportive and collaborative work environment.
• Opportunity to transition into a regular role within the organization based on performance and business needs.
• Opportunities for professional growth within Regency Retirement Resorts and within Cogir Real Estate (Parent Company with over 370 properties in North America).
• The chance to make a meaningful difference in the lives of seniors.
• Complimentary meal provided during shifts.
• Part-time position scheduled 4 days per week including weekends.

Training + Development

Interview process

Visa Sponsorship

Security clearance