Insurance Claims Senior Analyst

Description

• Support catastrophe response initiatives through data analysis, reporting, and coordination with internal teams and external partners.
• Contribute to continuous improvement efforts and perform additional duties as assigned.
• Evaluate and process insurance loss disbursement requests in alignment with Lender guidelines, balancing efficiency with risk management.
• Generate and interpret ad hoc reports to identify trends and opportunities for process improvement related to insurance claims and property performance.
• Coordinate insurance claim submissions by completing and submitting required Lender forms (Fannie Mae, Freddie Mac, Capital Markets) within prescribed timeframes.
• Collaborate cross-functionally with Asset Managers and other stakeholders to assess property conditions and claim resolution status.
• Develop, maintain, and optimize tracking tools and dashboards in Excel or other reporting systems to monitor claim progress and portfolio exposure.
• Analyze and enter claim data into servicing and workflow systems with accuracy and attention to detail.
• Communicate insights and findings effectively with teammates, clients, and Lenders to drive informed decisions and issue resolution.
• Review and interpret documentation from Borrowers and Insurance Companies to ensure compliance with lender and investor requirements.

Requirements

• Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders
• Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes.
• Bachelor’s degree strongly preferred.
• Ability to maintain a positive attitude with large volume of work.
• Attendance is generally required from 8:30 am – 5:30 pm local time, Tuesday through Thursday, with the option to work remotely on Mondays and Fridays.
• Ability to work as part of a team, while providing a strong individual contribution
• Requires excellent communication skills, written and oral, through all levels of the organization.
• Strong time management and organizational skills
• Excellent attention to detail, judgement, flexibility, and dependability
• Strong analytical skills, including use of all MS Office products
• 2+ years of property claims or asset management experience

Benefits

• 401(k) + match
• Paid maternity and parental leave, as well as other family paid leave programs
• A robust health and wellness program – earn cash rewards and gain access to resources that
• Up to 83% subsidized medical payroll deductions
• Pre-tax transit and commuting benefits
• Empowerment and encouragement to give back – volunteer hours and donation matching
• Competitive dental and vision benefits
• Comprehensive benefit options* that have earned Walker & Dunlop the silver level of the 2022 Cigna Healthy Workforce Designation™, some of which include:
• The opportunity to join one of Fortune Magazine’s Great Places to Work winners from 2015-2023
• Career development opportunities
• Company-paid life, short and long-term disability insurance
• Health Savings Account and Healthcare and Dependent Care Flexible Spending

Training + Development

Interview process

Visa Sponsorship

Security clearance