CRM Architect

Description

• Assist in troubleshooting and resolving technical issues related to Salesforce and other CRM applications.
• Collaborate with stakeholders to gather and analyze business requirements and translate them into technical specifications.
• Provide guidance and support to development teams throughout the implementation lifecycle.
• Conduct code reviews and ensure best to recommend solutions that optimize performance and functionality.
• Facilitate workshops and training sessions for end-users to ensure successful adoption of Sales & Marketing solutions.
• Design and implement scalable and efficient CRM solutions tailored to business requirements.
• Work closely with key stakeholders to map business processes and create a custom solution across Sales and Service cloud, Marketing cloud, Data cloud and other CRM products.
• Lead the technical design and architecture of Salesforce &other CRM implementations, including custom development and integrations with third-party applications.

Requirements

• 7+ years of professional experience in software architecture or senior software engineering capacity at enterprise scale
• Familiarity with integration tools and APIs (e.g., REST/SOAP)
• Deep understanding of Salesforce Sales, Service, Experience Clouds, Event Monitoring, Marketing Cloud.
• Proven experience as a Salesforce Solutions Architect or in a similar role.
• Experience in managing large-scale, cross-functional projects or services is preferred.
• Ability to work independently and manage multiple projects simultaneously.
• Bachelor's degree in computer science or a related field is required; desired Master's degree.
• Excellent problem-solving skills and attention to detail
• Strong communication and interpersonal skills to interact with clients and team members effectively

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance