Recruit, hire, and develop onboarding paperwork and training schedules for new Members joining the department
Maintain and uphold all visual standards, in store product placement and window displays
Oversee customer service issues, offering recommendations and options to ensure customer satisfaction
Responsible for being a brand ambassador, cultivating community relationships and networking with key local clients in the community
Initiates any disciplinary action deemed necessary and maintain proper documentation of store leadership and staff in accordance with Company standards
Maintain and uphold exceptional customer service standards
Create a positive work environment through coaching, mentoring and ensuring all personnel policies are followed.
Develop training materials to teach client development to staff, generating repeat business, client appointments and distant selling
Maintains relationships with cross functional partners to support the needs of the business
Adhere to Loss Prevention and inventory control/compliance procedures
Develop and maintain professional relationships with vendors and ensure contractual obligations are adhered to
Responsible for analyzing sales data and composing weekly recaps to the Executive board
Oversee monitoring and execution of daily staff payroll goals, individual targets, product knowledge, and promotional events
Schedule regular team meetings, communicating strategy, product assortment and operations
Ensuring product knowledge trainings are delivered on all new vendors, product categories and new deliveries
Recruit, train, schedule, and manage staff to ensure excellent service and productivity
Creating in store shopping events, experiences and hosting VIP guests
Requirements
microsoft office
bachelor's
retail management
leadership
problem solving
luxury retail
Full understanding of specialty retail, visual merchandising and store operations
Strong leadership, critical thinking, and problem-solving skills
Excellent interpersonal skills and communication skills to deal effectively with customers, other management, staff, and other outside contacts
Proficient in Microsoft Office Suite or similar software and ability to operate general office equipment
Strong suggestive selling skills, link selling and cross selling all categories
Ability to use a calculator and calculate percentages and ratios
Knowledgeable of brands/lifestyle
Ability to provide leadership and direction contributing to the success of the organization through engaging, developing, and mentoring individuals and teams
Ability to work as part of a team and take initiative, problem solve, work independent of direct supervision.
Excellent interpersonal skills supporting a team environment
Must be willing and able to work a flexible schedule that meets the needs of the business to include nights, weekends, and holidays
Ability to multi-task, while maintaining attention to customers and remaining flexible to the needs of the business.
Passion for fashion and knowledgeable on current trends and styles
Excellent organizational skills and attention to detail
Ability to effectively communicate with customers, peers and management
Owns personal development; actively listens and is open to feedback, direction and guidance
Ability to maintain confidential information
Bachelor’s degree in business administration, hospitality, or related field and/or equivalent combination of education and experience.
Excellent written and verbal communication skills
Ability to perform basic math functions such as addition, subtraction, multiplication and division
Experience in luxury retail sales management preferred
Five (5) years of retail management preferred
Benefits
Work in a fast-paced, busy, and somewhat stressful environment
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
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Security clearance
Information not given or found
Company
Overview
A premier destination on the Las Vegas Strip, blending luxury with excitement and world-class entertainment.
With a stunning design, the resort offers a variety of accommodations, dining options, and nightlife experiences.
Known for its innovative architecture and dynamic energy, Fontainebleau Las Vegas is poised to redefine hospitality in the region.
The resort focuses on creating unforgettable experiences through luxury services, exclusive events, and exceptional amenities.
Boasting a vast selection of entertainment venues, including high-end nightclubs, theaters, and performance spaces.
A true icon in the making, Fontainebleau Las Vegas is positioned to be one of the most sought-after destinations in the city.
Culture + Values
An environment that encourages a growth mindset, empowering individuals to explore their passions, showcase their skills, and engage in continuous learning.
A culture that fosters the use of unique talents to advance both personal and team achievements.
A program that acknowledges and celebrates those who consistently show commitment and contribute to the team's success.
A commitment to innovation and the use of forward-thinking strategies to inspire and elevate every team member.
Environment + Sustainability
3 Green Globes
Sustainability Certification
The resort has achieved the highest certification from the Green Building Initiative, reflecting its commitment to sustainable design and operations.
3,644 Rooms
Energy-Efficient Accommodations
The resort features a massive-scale, energy-efficient design covering thousands of rooms, showcasing its dedication to sustainable resource management.
550K Ft²
Meeting Space
The resort offers expansive, sustainably designed meeting spaces that emphasize efficient energy use and environmental responsibility.
150K Ft²
Gaming Space
The resort's gaming and entertainment areas are built with sustainability in mind, ensuring responsible resource use across large-scale facilities.
Commitment to responsible gaming includes staff education and policies aligned with Nevada and national councils to mitigate social impact.
Inclusion & Diversity
Equal opportunity employer: nondiscrimination across race, color, religion, sex (including pregnancy, sexual orientation, gender identity), national origin, age, disability, genetic information or any legally protected characteristic.
Actively recruit and retain a diverse workforce to drive innovation, collaboration, and success.
DEI program provides access to growth opportunities to connect, share experiences, and drive positive change.