Account Executive

Description

• Own and manage a full-cycle sales pipeline, from initial discovery through close with a focus on consistent quota attainment
• Maintain regular communication with clients, ensuring their long-term engagement with Urban SDK solutions.
• Collaborate with the implementation team to facilitate smooth onboarding and setup for clients, ensuring they fully understand and utilize our platform.
• Keep up-to-date on industry trends, market shifts, and the competitive landscape related to urban analytics, data management, and smart city technologies.
• Stay engaged with clients throughout the onboarding and implementation process to ensure seamless integration and user adoption.
• Partner closely with the marketing team to develop sales materials, campaigns, and strategies that drive lead generation.
• Develop and execute strategic sales plans to meet revenue targets, managing the full sales cycle from lead generation to contract negotiation and closing.
• Proactively identify and engage with prospective clients, focusing on city governments, transportation agencies, and urban planners.
• Conduct product demonstrations, presentations, and workshops that illustrate the value of Urban SDK’s data management solutions.
• Serve as a key resource during the implementation phase, troubleshooting issues and providing hands-on support.
• Lead initial software setup and customization, working directly with clients to configure solutions based on their specific requirements.
• Work with the implementation, product, and customer success teams to ensure that clients have a smooth experience throughout the sales and onboarding journey.
• Collaborate with the customer success and support teams to resolve any issues or concerns, ensuring a positive customer experience.
• Conduct training sessions and workshops to ensure users are fully equipped to maximize the value of Urban SDK’s software.
• Participate in regular team meetings, sales training, and professional development activities to continuously enhance product knowledge and sales capabilities.
• Conduct market research and analysis to identify new business opportunities and potential target markets.
• Build and nurture strong relationships with key decision-makers and stakeholders within target organizations, acting as a trusted advisor.
• Maintain accurate forecasting, pipeline hygiene, and CRM discipline
• Provide feedback to the product and development teams on customer needs, feature requests, and market trends, influencing the product roadmap.
• Work closely with the customer success team to monitor ongoing client satisfaction and identify upsell/cross-sell opportunities.

Requirements

• Knowledge of urban analytics, smart city technologies, transportation, and data management is highly desirable.
• 3+ years of experience in B2B SaaS sales, preferably within the GovTech, smart cities, or transportation sectors.
• A demonstrated ability to understand complex customer requirements and translate them into customized solutions.
• Experience with SaaS implementation, onboarding, and user training, particularly with government agencies.
• Self-motivated and target-driven with a proven ability to manage multiple accounts and projects simultaneously.
• Experience in creating and delivering user training materials and onboarding sessions is a plus.
• Proficiency in CRM software and sales tools.
• Strong interpersonal and communication skills, with the ability to influence decision-makers and engage with stakeholders at all levels.
• Bachelor’s degree in Business, Sales, Marketing, Information Technology, or a related field.

Benefits

• 21 Days Vacation
• Medical, Vision, Dental, 401(k)
• Annual Bonus
• Office Lunch provided Daily

Training + Development

Interview process

Visa Sponsorship

Security clearance