Courtesy Officer - 333 on the Park

Description

• Monitor and authorize entrance and departure of visitors and vendors, make sure they have the appropriate escort.
• Assist residents in package tracking.
• Detect signs of intrusion and ensure the patrol of doors and gates around the community.
• Provide any needed assistance to residents and/or visitors according to policies and procedures.
• Communicates openly and frequently with the Property Manager.
• Protecting the property from theft, vandalism, disturbances, accidents, etc.
• Investigates and writes reports to document accidents, incidents, suspicious activities, and fire hazards, and other courtesy patrols related situations on a nightly basis, beginning at the start of each shift.
• Patrolling the property.
• Patrol public areas to detect fires, unsafe conditions, noise violations, overcrowding or large gatherings, etc.

Requirements

• Customer service experience strongly preferred
• Knowledge of Fair Housing regulations
• Facility security experience strongly preferred
• Interact positively and professionally with residents, guests, vendors, guarantors, etc.
• Bilingual is a plus
• Ability to appropriately and professionally handle conflict and defuse situations
• Intermediate computer proficiency preferred

Benefits

• Paid Time Off and Paid Holidays
• Verizon & Sherwin Williams Discounts
• Company Paid Life Insurance
• Short Term Disability
• 401K with Company Match
• Employee Assistance Program (EAP)
• Company Paid Long Term Disability
• $20/hr + opportunity for incentive/bonus pay
• Educational Assistance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Rent Discount
• Health Insurance (Company Paid Option), Dental, and Vision
• Career Development Program & Advancement Opportunities

Training + Development

Interview process

Visa Sponsorship

Security clearance