Outbound Sales Executive

Description

As an Outbound Sales Executive, you’ll be at the heart of our commercial operations — maintaining key client relationships, growing accounts, and identifying new business opportunities. Working closely with the Regional Commercial Manager, you’ll combine first-class customer service with a proactive sales approach to drive revenue and strengthen client partnerships.

• Research and identify new market segments, local organisations and industry sectors for growth.
• Conduct client discovery calls to understand requirements and create tailored solutions to secure new bookings.
• Conduct regular outreach campaigns to promote CTG services, seasonal offers and group travel solutions.
• Convert inbound enquiries while prioritising outbound sales activity as the core focus of the role.
• Collaborate with the wider commercial team to create compelling proposals, quotes and presentations for new business opportunities.
• Build and manage a strong sales pipeline, identifying, qualifying and converting new opportunities.
• Proactively generate new business through outbound calling, email outreach and targeted prospecting within the local area.
• Provide exceptional customer service throughout the full sales lifecycle, ensuring a smooth handover into operations.
• Meet or exceed monthly outbound activity KPIs (calls, emails, meetings booked, and revenue targets).
• Maintain accurate CRM/booking system records, tracking outbound activity, pipeline status and conversion metrics.
• Drive outbound engagement with lapsed, existing and potential customers to maximise revenue.
• Work closely with the Regional Commercial Manager to develop outbound strategies, sales plans and activity targets.

Requirements

• Ability to work independently as well as part of a team.
• Excellent communication and interpersonal skills, both written and verbal.
• Proven experience in building and maintaining strong relationships with key clients.
• Minimum 2 years of outbound sales experience within the travel industry, ideally with exposure to coach hire.
• Strong organisational and time management skills, with the ability to prioritise tasks effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Benefits

Salary - £30,000 per annum - £35,000 OTE

Training + Development

Interview process

Visa Sponsorship

Security clearance