Project Manager

Description

• May perform quality assurance inspections after completion and obtain customer signatures for approval, requests payments when necessary.
• Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies
• May perform daily monitoring on active residential and/or commercial jobs and communicates with customers.
• Inspect and scope jobs onsite-and works with Project Manager/ Crew Chief/Lead Tech on scope of job
• Communicates conversations and key information on the job using the notes feature in required software
• Explains drying process and next steps to resolution in person to customers using printed materials as a guide
• Document / review loss with clear and descriptive job photos and upload into operating system/software
• May be responsible for creation of estimates in applicable software
• Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Express or exchange ideas with others and receive and act on detailed information given.
• Interfaces with adjusters and customers in person, over the phone, and virtually to resolve issues and answer questions about the loss
• May write mitigation and reconstruction estimates using Xactimate
• May train new technicians or key operational team members
• Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site
• Estimates using carrier audit standards and manages the estimate based on feedback from client and customer
• Completes assigned jobs according to company processes, maintains quality control within the budget of each job
• Maintains records of personnel and resources used on projects and communicates all billable events to others.

Requirements

• ASD – Applied Structural Drying Technician
• For safety reasons, wear respirators, which are used in certain situations, must be able to seal to your face.
• Experience managing teams of 2 or more
• Strong problem solving and customer service skills
• Experience with entering data using a tablet or mobile phone
• High school graduate or equivalent, college degree preferred.
• Valid Driver's License and satisfactory driving record
• Working on-call schedule is required
• Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.
• Certifications preferred:
• Must be able to prioritize activities and meet deadlines
• Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
• Strong verbal and written and communication skills
• Able to work independently or work with/lead a team
• Strong knowledge of insurance restoration and or construction industry

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance