Work directly with client's program manager and develop an outstanding customer relationship.
Develop and maintain staffing plan by recruiting and interviewing new contract personnel.
Ensure stable operation and efficient performance of client's enterprise networks and projects. monitoring and managing all aspects of IT operations to ensure they meet performance metrics.
Identify risks and recommend mitigation plans.
Analyze current operations practice to identify areas for improvement and create project management deliverables.
Foster a collaborative environment.
Provide management oversight of all other contract employees.
Provide leadership, project and activity planning, coordination, and day-to-day direction as needed, produce required deliverables and meet the relevant operations/project milestones.
Manage multiple IT teams/managers to include network, system administration, systems security, Tier 1/2 Help Desk with team ranging in size from 5-15 team members.
Serve as central point of contact for any IT Operational issues.
Requirements
10+ years
pmp
secret clearance
computer science
communication
organization
Ten years of IT and management experience is preferred.
Excellent organization skills and attention to details.