Caretaker

Description

• Assist with estate security measures, such as monitoring entrance/exit points and reporting any suspicious activity.
• Monitor pest control measures and report pest issues for the sites.
• Monitor fire exits, extinguishers, and safety equipment, reporting any issues for immediate resolution.
• Support tenants with general estate-related matters and report any tenant issues to the Property Manager as needed.
• Perform regular inspections of common areas, including hallways, stairwells, elevators, gardens, and communal spaces.
• Actively engage with tenants to promote a sense of community and respond to their needs and suggestions.
• Assist in the coordination of community events or meetings, as required by the Property Management team, to engage tenants in estate improvement initiatives.
• Carry out minor repairs in communal areas such as fixing broken lights, clearing blockages, or performing basic maintenance tasks.
• Ensure paths and walkways are clean and clear.
• Assist in the implementation of emergency procedures (e.g., evacuation protocols, emergency repairs).
• Provide a friendly and approachable presence on-site to foster positive relationships with tenants.
• Perform maintenance checks on the estate's facilities (e.g., boilers, lifts, heating systems), ensuring all are functioning well.
• Maintain logs of maintenance activities, repairs, and inspections.
• Report any significant issues or maintenance needs to the Property Manager or relevant team members or 3rd party contractors for further action.
• Provide regular updates to the Property Manager on the status of common area maintenance and tenant-related concerns.
• The monitoring and supervision of any authorised contractors instructed to carry out works on and around the Development, including logging all activity.
• Serve as a point of contact for tenants regarding any estate-related concerns (maintenance, complaints, inquiries).
• Regular inspections for all play areas on site and reporting of any issues.
• Monitor the waste management on site including bin management and engaging with contractors and residents to address waste issues or mismanagement.
• Monitor and report any defects or issues with the estate's physical infrastructure (e.g., lighting, plumbing, etc.).
• Ensure the estate complies with all health and safety regulations, conducting regular safety checks in communal areas.
• Ensure communal areas are free of hazards, clutter, and debris, creating a clean and safe environment for residents.
• Monitor the estate for security issues (e.g., vandalism, unauthorized access) and report to security or management when necessary.
• Ensure that maintenance work orders are tracked and completed on time.
• Manage a stock of essential maintenance supplies (e.g., cleaning products, light bulbs, basic repair tools).
• Monitoring and inspection of landscape and ground maintenance - reporting issues.
• Ensure bins are managed correctly, waste is regularly collected, and recycling protocols are followed.
• Conduct routine cleaning and maintenance tasks to ensure the estate is always presentable and hygienic.

Requirements

• Previous experience in property maintenance, caretaking, or a similar role is preferred, especially in high-density housing or residential estates.
• Knowledge of health and safety standards, including fire safety and emergency procedures.
• Self-motivated with the ability to work independently and as part of a team.
• Health and safety certification or equivalent (preferred but not essential).
• Excellent organisational and problem-solving skills.
• Practical knowledge of basic building maintenance, cleaning, and repairs.
• Ability to manage time efficiently and handle multiple tasks simultaneously.
• Environment: The role requires working in all weather conditions, both indoors and outdoors across different parts of the estate.
• A valid driver's license (if required to travel between properties).
• Health and Safety: Adherence to health and safety guidelines is essential, and protective equipment will be provided.
• Strong communication skills to interact with tenants, colleagues, and contractors effectively.

Benefits

• Hours: Flexible, with potential on-call duties for emergencies or urgent matters.

Training + Development

Interview process

Visa Sponsorship

Security clearance