Real estate investment trust focused on entertainment, hospitality, and live events.
Lead entertaining walking tours of Grand Ole Opry House, share history, manage equipment, ensure safety.
20 days ago ago
Intermediate (4-7 years)
Full Time
Nashville, TN
Onsite
Company Size
1,000 Employees
Service Specialisms
Hospitality Management
Event Planning
Real Estate Development
Asset Management
Property Management
Marketing and Sales
Brand Management
Operations Management
Sector Specialisms
Hospitality
Lodging
Convention Center Resorts
Entertainment
Mixed-use Entertainment
Leisure
Concert Venues
Resort Management
Role
Description
tour guide
equipment management
ticket scanning
guest safety
guest engagement
opening duties
Assists management and/or Leads in opening and closing duties as assigned, including properly turning on lights, opening dressing rooms, placing ropes on appropriate doors, placing stanchions on stage, setting up tour videos, etc.
Provides information on other attractions within the RHP family. Serves as a Facility Host/ess as dictated by the business/staffing needs assisting with facility or concessions duties or supervision.
Collects and scans tickets from individual or groups.
Responsible for making sure all guests stay with the tour at all times.
Actively engages the guests throughout the tour while communicating approved information regarding the facility and the Grand Ole Opry Manages and maintains materials used for tours, including but not limited to listening devices used on tours, tour scanners, and radios - including responsibility for charging and sanitizing of the units as well as reporting issues with units.
Responds to questions from guests about the Grand Ole Opry House, Grand Ole Opry Show or RHP businesses.
Presents a high-energy, entertaining scripted tour of the Grand Ole Opry House while escorting groups through the facility.
Assumes responsibility for the safety of the group and facility.
Ensures that tour guests are presented a photo opportunity. Distributes brochures, coupons, and general information on establishment or other entities of Ryman Hospitality Properties (RHP).
Requirements
customer service
public speaking
communication
high school
Previous customer service and/or public speaking experience preferred
Good oral and listening communication skills required
Must have good public speaking skills
High school diploma or equivalent preferred
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1984
Year Founded
The company was established in 1984 and has since expanded its portfolio of entertainment and hospitality assets.
Specializes in entertainment and hospitality as a leading real estate investment trust (REIT).
Grown its portfolio with a focus on live entertainment venues and hotels.
Owns iconic properties like the Grand Ole Opry and operates numerous hotels and convention centers.
Has a strong presence in Nashville, making it a major player in the hospitality and entertainment sectors.
Manages world-class venues that host live music events, conventions, and more, ensuring top-tier guest experiences.
Continues to grow through strategic acquisitions and development of premier locations.
Unique blend of real estate and entertainment makes it a key influencer in live events and hospitality.
Culture + Values
Hospitality is at the heart of everything we do.
We are committed to delivering exceptional service to our guests and each other.
We act with integrity, respect, and responsibility.
We foster an environment of collaboration and teamwork.
We strive for excellence and are always looking for ways to improve.
We celebrate diversity and individuality.
We are passionate about our communities and contribute to their growth and success.
Environment + Sustainability
By 2050
Net-Zero Goal
Target year for achieving net-zero carbon emissions.
Implemented energy-saving measures including LED lighting and advanced HVAC systems to reduce environmental impact.
Reduces waste through comprehensive recycling programs across all facilities.
Invests in renewable energy sources and energy efficiency technologies to lower environmental footprint.
Encourages sustainable practices across corporate and hospitality operations to promote environmental responsibility.
Inclusion & Diversity
40%
Women in Executive Roles
Percentage of women in executive leadership positions.
2030
Gender Parity Goal
Target year to achieve gender parity in leadership positions.
Actively increases representation of diverse backgrounds across all levels of the organization.
Talent acquisition strategies include outreach to underrepresented groups and diverse hiring pipelines.
Provides robust development opportunities to foster an inclusive environment.