Team Lead at Thuma in Los Angeles, CA | Kablio

Role

Description

customer service

team training

visual merchandising

inventory management

store operations

cash management

Assist in the cafe as needed, taking orders and serving customers with precision and care
Train, develop, and supervise retail team members, fostering a positive and collaborative work environment
Support sales strategies and customer service improvements in partnership with the Store Manager
Take on additional responsibilities as needed to support store success
Serve as a Thuma brand and product expert, designing visually appealing merchandise displays aligned with brand guidelines and key company initiatives
Ensure efficient store operations, maintaining company standards in cash management, safety, and overall functionality
Assist the Store Manager in overseeing daily retail and cafe operations by creating a welcoming, customer-centric environment with a consistent focus on delivering a 6-star customer experience
Maintain store appearance and cleanliness daily
Step in for the Store Manager when needed, taking on leadership responsibilities and key decision-making
Manage store inventory, implement efficient stock control, and collaborate with operations and logistics to maintain optimal inventory levels

Requirements

microsoft office

shopify

netsuite

visual merchandising

inventory management

team leadership

Proficiency in Microsoft Office; experience with Shopify, NetSuite and Gladly is a plus
Strong visual merchandising skills, with a keen eye for detail and a solid understanding of visual design principles
Proven experience with inventory management and stock control
Strong interpersonal skills and the ability to work effectively with both the store team and customers
Capacity to lift and move medium to large items, up to 75 lbs., using proper equipment and safety techniques
A proactive approach to problem-solving and the ability to make decisions in the Store Manager's absence
Ability to be mobile on the sales floor for extended periods
Multiple years of experience in a retail environment, preferably in a supervisory or management role
Ability to assist in leading, motivating, and developing a team

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 2017–2018

Company Launch Date

The company was established between 2017 and 2018 in San Francisco.

$38M Revenue

2024 Revenue

The company achieved $38 million in revenue by 2024 through a direct-to-consumer model.

Zero‑Foam Packaging

Environmental Commitment

The company uses packaging that contains no foam, contributing to its eco-focused design philosophy.

Two founders set out to reimagine the bedroom with minimalist, eco-focused design.
They launched with 'The Bed,' a Japanese joinery platform bed made from upcycled rubberwood and no-tool assembly.
They’ve expanded into mattresses, nightstands, dressers, and even sustainable rugs made from recycled materials.
The brand stands out for GREENGUARD Gold certification and tree-planting for every item sold.
They serve urban homes and hospitality projects, offering fast shipping, bulk ordering, and sleek, modular designs.
Unusual fact: their drawers ship fully assembled and stack via hand-tightened screws—no tools needed.

Culture + Values

Quality time enjoyed at home is the ultimate luxury.
Simplicity is the truest form of sophistication.
Bed Time should be better.
We set out to fix the bed.
Mindful, purposeful material selection & craftsmanship
Committed to environment‑first thinking, deliberate design, and continued mindfulness at each stage
Global inspiration + Japanese craftsmanship + thoughtful prototyping

Environment + Sustainability

50% Upcycled Wool

Rugs Made of Sustainable Materials

Rugs are crafted using 50% upcycled wool sweaters and 50% recycled plastic bottles, diverting waste from landfills and oceans.

The bed is GREENGUARD Gold certified for low chemical emissions.
Each bed sold results in one tree planted via One Tree Planted.
Frames made from upcycled/repurposed rubberwood sourced locally to reduce transport emissions.
Packaging uses recycled cardboard—completely eliminating Styrofoam.
Slats include recycled-plastic felt; legs use biodegradable cork pads.
Rugs made of 50% upcycled wool sweaters + 50% plastic bottles (43 garments & 412 bottles per 1.5×2.4 m rug)
Lifetime warranty to extend product lifespan and reduce waste.

Inclusion & Diversity

No publicly available DEI strategy or gender‑related statistics on company site or LinkedIn

Articles

FAQs

Assembly Instructions – The Bed + PillowBoard

Role

Description

customer service

team training

visual merchandising

inventory management

store operations

cash management

Assist in the cafe as needed, taking orders and serving customers with precision and care
Train, develop, and supervise retail team members, fostering a positive and collaborative work environment
Support sales strategies and customer service improvements in partnership with the Store Manager
Take on additional responsibilities as needed to support store success
Serve as a Thuma brand and product expert, designing visually appealing merchandise displays aligned with brand guidelines and key company initiatives
Ensure efficient store operations, maintaining company standards in cash management, safety, and overall functionality
Assist the Store Manager in overseeing daily retail and cafe operations by creating a welcoming, customer-centric environment with a consistent focus on delivering a 6-star customer experience
Maintain store appearance and cleanliness daily
Step in for the Store Manager when needed, taking on leadership responsibilities and key decision-making
Manage store inventory, implement efficient stock control, and collaborate with operations and logistics to maintain optimal inventory levels

Requirements

microsoft office

shopify

netsuite

visual merchandising

inventory management

team leadership

Proficiency in Microsoft Office; experience with Shopify, NetSuite and Gladly is a plus
Strong visual merchandising skills, with a keen eye for detail and a solid understanding of visual design principles
Proven experience with inventory management and stock control
Strong interpersonal skills and the ability to work effectively with both the store team and customers
Capacity to lift and move medium to large items, up to 75 lbs., using proper equipment and safety techniques
A proactive approach to problem-solving and the ability to make decisions in the Store Manager's absence
Ability to be mobile on the sales floor for extended periods
Multiple years of experience in a retail environment, preferably in a supervisory or management role
Ability to assist in leading, motivating, and developing a team

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 2017–2018

Company Launch Date

The company was established between 2017 and 2018 in San Francisco.

$38M Revenue

2024 Revenue

The company achieved $38 million in revenue by 2024 through a direct-to-consumer model.

Zero‑Foam Packaging

Environmental Commitment

The company uses packaging that contains no foam, contributing to its eco-focused design philosophy.

Two founders set out to reimagine the bedroom with minimalist, eco-focused design.
They launched with 'The Bed,' a Japanese joinery platform bed made from upcycled rubberwood and no-tool assembly.
They’ve expanded into mattresses, nightstands, dressers, and even sustainable rugs made from recycled materials.
The brand stands out for GREENGUARD Gold certification and tree-planting for every item sold.
They serve urban homes and hospitality projects, offering fast shipping, bulk ordering, and sleek, modular designs.
Unusual fact: their drawers ship fully assembled and stack via hand-tightened screws—no tools needed.

Culture + Values

Quality time enjoyed at home is the ultimate luxury.
Simplicity is the truest form of sophistication.
Bed Time should be better.
We set out to fix the bed.
Mindful, purposeful material selection & craftsmanship
Committed to environment‑first thinking, deliberate design, and continued mindfulness at each stage
Global inspiration + Japanese craftsmanship + thoughtful prototyping

Environment + Sustainability

50% Upcycled Wool

Rugs Made of Sustainable Materials

Rugs are crafted using 50% upcycled wool sweaters and 50% recycled plastic bottles, diverting waste from landfills and oceans.

The bed is GREENGUARD Gold certified for low chemical emissions.
Each bed sold results in one tree planted via One Tree Planted.
Frames made from upcycled/repurposed rubberwood sourced locally to reduce transport emissions.
Packaging uses recycled cardboard—completely eliminating Styrofoam.
Slats include recycled-plastic felt; legs use biodegradable cork pads.
Rugs made of 50% upcycled wool sweaters + 50% plastic bottles (43 garments & 412 bottles per 1.5×2.4 m rug)
Lifetime warranty to extend product lifespan and reduce waste.

Inclusion & Diversity

No publicly available DEI strategy or gender‑related statistics on company site or LinkedIn

Articles

FAQs

Assembly Instructions – The Bed + PillowBoard