HVAC Service Technician

Description

• Ensure complete customer satisfaction from start to finished product
• Maintain a satisfactory driving record which, per Company’s vehicle policy, allows operation of a vehicle for business purposes
• Troubleshoot malfunctions, interruptions, and failures of HVAC Equipment
• Plan and complete all necessary steps in the installation, maintenance, and repair of HVAC systems
• Provide documentation including processes, daily logs, etc. as required for assigned projects
• Operate and maintain an organized and well-inventoried vehicle
• Comprehend customer requirements and make appropriate recommendations/briefings
• Travel to jobs within service area and work with dispatch to ensure schedule is maintained and delays are promptly communicated
• Produce detailed service reports and time entry daily
• Build positive relationships with customers
• Adhere to current HVAC rules, regulations, and codes
• Promote the company safety culture and safety awareness throughout the company, projects, or office
• Respond to emergency service requests
• Adhere to the highest standards of quality and safety

Requirements

• Able to continually push, pull, lift, grasp, hold, carry, reach, reach above the shoulders, stoop, bend at the waist, bend at the knee, kneel, bend side to side, crouch, stand on step stools or small ladders and balance.
• This position will be required to use a ladder and work at tall heights (i.e. roof top, access ladders, scissor-lift, scaffolding)
• Must be able to lift 100+ pounds
• 3 years or more of HVAC technical and trade experience.
• Ability to pass drug screen, physical exam, and background check.
• Ability to quickly and effectively solve complex problems
• Ability to deliver quality through attention to detail
• Able to work overtime and weekend hours in an On-Call Rotation
• Safety-sensitive position that requires extreme focus and attention to safety hazards and safety protocols.
• Communicate in a professional manner with employees and customers
• Able to tolerate extreme temperatures for extended periods of time
• Ability to perform work accurately, completely, and in a timely manner
• Must have reliable transportation
• Excellent customer service skills
• Excellent interpersonal communication skills on a technical level
• Proper use of tools and equipment
• Ability to work both independently and as part of a team
• Minimum of high school diploma or GED
• Ability to understand and implement best practice standards
• Ability to maintain current Class E driver's license and good driving record
• Ability to be proactive and resourceful
• Ability to build relationships with team members that transcend a project

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance