A global leader in real estate with a focus on commercial, retail, residential, and mixed-use properties.
Supports property manager with operations, resident services, leasing, and compliance.
6 days ago ago
$23 - $33
Junior (1-3 years)
Full Time
New York, NY
Onsite
Company Size
10,000 Employees
Service Specialisms
Property Development
Retail Development
Commercial Leasing
Property Management
Design
Construction
Engineering
Project Management
Sector Specialisms
Office
Retail
Multifamily
Industrial
Hospitality
Triple Net Lease
Student Housing
Manufactured Housing
Role
Description
Enhance Resident Relations: Fosters good tenant relations by managing requests/complaints. Receives tenant services requests and takes appropriate action to resolve issues. Manage resident service using property management systems, directing inquiries as required to the appropriate building operations departments.
Maintain Certificates of Insurance: Ensure all tenant and vendors working within the building meet certificate of insurance requirements. Review and file all certificate of insurances submitted to building office.
Conducts move-in and move-out inspections of apartments to determine applicable charges for damages. Conducts inspections to determine market readiness and implements high quality standards of cleanliness and aesthetic appearance. May perform interim unit inspections.
Maintains a working knowledge of all maintenance programs to ensure the proper and efficient operation of systems, preventive maintenance programs, housekeeping functions, and responses to resident maintenance requests. Prepares service orders when residents call and distributes to appropriate associates for completion. Follows up on forwarded maintenance requests and makes sure that all residents are notified if there must be a delay. Ensures completion of resident service requests.
Records and files: Maintain records and files of building office operations including contracts, purchasing records, notifications, permit renewals and violations. May prepare purchase orders, code and process vendor invoices for payment, send documentation to Corporate Office and follow up on vendor payment inquiries.
Maintains working knowledge of leasing policies and procedures and performs functions related to leasing and lease renewals. Ensures effective and appropriate implementation in accordance with Corporate Office and Fair Housing policies and procedures. Makes follow-up calls, sends follow-up literature and pursues rental status.
Collects rent from residents, verifies amount paid, accounts for discrepancies, deposit rent checks, sends verifying information to Corporate Office and follows up on any delinquent rents, initiating eviction procedures as necessary.
Requirements
Benefits
Incredible associate rental discount if you choose to live on-site! Who wouldn’t want to live at one of our beautiful properties (especially at a discounted rate)?!
Lucrative referral bonus program
Growth and advancement opportunities
Full benefits package
Generous paid time off
401(k) with company match
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
A global real estate powerhouse with a diverse portfolio spanning commercial, residential, retail, and mixed-use properties.
With a rich history of acquisition and development, the company has built some of the world’s most iconic buildings and vibrant urban communities.
Expertise lies in envisioning, creating, and managing dynamic spaces that bring people and businesses together.
Operates across North America, Europe, and beyond, with a focus on delivering long-term value to stakeholders.
Notable projects include large-scale urban developments, integrated mixed-use spaces, and world-class shopping centers.
Operational approach blends innovative design, sustainability, and cutting-edge technology to meet evolving tenant and customer needs.
Known for adapting and growing in ever-changing markets, redefining the future of real estate development and management.
Culture + Values
Integrity in all we do
Respect for people and diversity
Accountability for our actions
Commitment to innovation and excellence
Focus on delivering results
Collaboration and teamwork
Empowerment of employees to make decisions
Environment + Sustainability
30% Reduction
Energy Consumption
Reduced energy use in key buildings by 30% over the past five years.
15% Water Cut
Water Usage
Achieved a 15% reduction in water usage over the last three years.
Targeting Net Zero carbon emissions by 2050
Commitment to green building certifications such as LEED and BREEAM
Development of energy-efficient buildings to reduce operational carbon footprint
Investing in renewable energy sources across the portfolio
Inclusion & Diversity
60%
Women in Management Roles
Reflects the current proportion of women in management positions across the organization.
50%
Target for Senior Leadership
Aims for a balanced representation of women in senior leadership roles by 2030.
Commitment to gender balance across all levels of the organization
Implemented mentorship programs to support women in leadership