Dispatch Coordinator at Johnson Controls in Brampton, Ontario, Canada | CAD52,000-65,000 | Kablio

Role

Description

data analysis

purchase orders

reporting

close-out docs

project handover

task coordination

Collect and analyze data from Service tickets to measure the efficiency and improve the quality of our services.
Perform administrative functions including but not limited to answering phones, correspondence with customers, filing, and other duties.
Create POs to vendors to purchase parts needed for service tickets, and for local stock.
Assist Service Manager and Service Team leaders in coordinating Service department tasks
Monthly/weekly Reporting of Service Tickets for local customers.
Encouraging and collaborative team environment.
Follow up with the customers and collect their feedback.
Gathering all necessary information for final close-out documents.
Work with the Installation Teams on the handing over process for completed projects.

Requirements

project accounting

excel

access

desktop publishing

college diploma

interpersonal

Experience and/or basic project accounting or costing principals is desired.
Availability to work any shift is required.
Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence. Ability to prioritize work activities based upon financial impact to desired business goals.
Must have proficient computer skills within the following applications: Microsoft Word, Excel, ACCESS, Desktop Publishing and Internet business application usage.
College Diploma preferred, high school diploma or equivalent required, plus one to two years of related work experience, preferably within a service/sales, or technical work environment.
Must have strong interpersonal skills to effectively communicate with both internal and external clients.
Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.

Benefits

JCI Employee discount programs (The Loop by Perk Spot).
Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
Paid vacation, holidays, and sick time.
Competitive pay.
Comprehensive benefits package, including retirement savings plan, medical, dental, and vision care - available from day one.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1885

Year Founded

Pioneered the electric thermostat and launched the building controls industry.

2016

Year of Merger

Merged with Tyco International, expanding into fire protection and security.

$26.8B

Annual Revenue

Generates revenue across four global business segments.

Record Backlog

Project Demand

Maintains a strong backlog of digital and infrastructure projects.

Pioneered the electric thermostat, launching the building controls industry.
Evolved into a global leader in smart building systems through over a century of innovation.
Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.

Culture + Values

N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.

Environment + Sustainability

43.8% reduction

Emissions reduction

Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.

56% reduction

GHG intensity

Achieved a 56% reduction in GHG intensity since 2017.

56% renewables

Global electricity

56% of global electricity was matched by renewables in 2024.

25% sites landfill-free

Manufacturing sites

23 manufacturing sites (25%) achieved zero-landfill in 2024.

Inclusion & Diversity

Double women leaders by 2026

Global Leadership Diversity Target

Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.

>100k global workforce

Community Volunteering Impact

Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.

Includes diversity targets in senior leaders’ performance metrics tied to compensation.
Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.

Articles

Media Contact

Privacy and Trust Center

Investor & Media Contacts (SEC filing)

Role

Description

data analysis

purchase orders

reporting

close-out docs

project handover

task coordination

Collect and analyze data from Service tickets to measure the efficiency and improve the quality of our services.
Perform administrative functions including but not limited to answering phones, correspondence with customers, filing, and other duties.
Create POs to vendors to purchase parts needed for service tickets, and for local stock.
Assist Service Manager and Service Team leaders in coordinating Service department tasks
Monthly/weekly Reporting of Service Tickets for local customers.
Encouraging and collaborative team environment.
Follow up with the customers and collect their feedback.
Gathering all necessary information for final close-out documents.
Work with the Installation Teams on the handing over process for completed projects.

Requirements

project accounting

excel

access

desktop publishing

college diploma

interpersonal

Experience and/or basic project accounting or costing principals is desired.
Availability to work any shift is required.
Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence. Ability to prioritize work activities based upon financial impact to desired business goals.
Must have proficient computer skills within the following applications: Microsoft Word, Excel, ACCESS, Desktop Publishing and Internet business application usage.
College Diploma preferred, high school diploma or equivalent required, plus one to two years of related work experience, preferably within a service/sales, or technical work environment.
Must have strong interpersonal skills to effectively communicate with both internal and external clients.
Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.

Benefits

JCI Employee discount programs (The Loop by Perk Spot).
Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
Paid vacation, holidays, and sick time.
Competitive pay.
Comprehensive benefits package, including retirement savings plan, medical, dental, and vision care - available from day one.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1885

Year Founded

Pioneered the electric thermostat and launched the building controls industry.

2016

Year of Merger

Merged with Tyco International, expanding into fire protection and security.

$26.8B

Annual Revenue

Generates revenue across four global business segments.

Record Backlog

Project Demand

Maintains a strong backlog of digital and infrastructure projects.

Pioneered the electric thermostat, launching the building controls industry.
Evolved into a global leader in smart building systems through over a century of innovation.
Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.

Culture + Values

N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.

Environment + Sustainability

43.8% reduction

Emissions reduction

Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.

56% reduction

GHG intensity

Achieved a 56% reduction in GHG intensity since 2017.

56% renewables

Global electricity

56% of global electricity was matched by renewables in 2024.

25% sites landfill-free

Manufacturing sites

23 manufacturing sites (25%) achieved zero-landfill in 2024.

Inclusion & Diversity

Double women leaders by 2026

Global Leadership Diversity Target

Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.

>100k global workforce

Community Volunteering Impact

Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.

Includes diversity targets in senior leaders’ performance metrics tied to compensation.
Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.

Articles

Media Contact

Privacy and Trust Center

Investor & Media Contacts (SEC filing)