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IT Specialist
Ues
Full‑service geotechnical engineering, construction materials testing & environmental services.
Provide technical support and maintain IT systems for UES organization.
2d ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Dallas, TX
Office Full-Time
Company Size
4,000 Employees
Service Specialisms
Engineering
Environmental services
Testing
Inspection
Energy efficiency program delivery
Demand response strategies
Program management
Field operations
Sector Specialisms
Transportation
Infrastructure
Water and Wastewater
Technology
Power Transition
Healthcare
Education
Industrial
Role
What you would be doing
system deployment
technical support
asset management
system updates
user provisioning
security compliance
Assist with the deployment, configuration, maintenance, and monitoring of IT systems, including
The role involves regular communication with team members, clients, and stakeholders, both in person
Provide technical support to end users, including troubleshooting hardware, software, networking, and
Help maintain an inventory of IT assets and ensure proper documentation.
Collaborate with team members on IT projects and initiatives as assigned.
The position involves sitting for extended periods, performing data entry, and engaging in frequent
Support the implementation of system updates, patches, and upgrades.
Escalate complex issues to senior IT staff or vendors as needed and assist with issue resolution.
Maintain current knowledge of technology trends, tools, and best practices relevant to the role.
Assist with onboarding and offboarding processes including setting up and deactivating user accounts,
Follow established IT policies and procedures for security, data backup, disaster recovery, and software
What you bring
windows/mac
microsoft office
networking
troubleshooting
ticketing
degree
Proficiency with Windows and/or Mac operating systems, Microsoft Office Suite, and common business
Excellent communication and customer service skills
2+ years of experience in IT support or a related technical role.
Ability to manage multiple priorities and respond to user needs in a timely manner
This position does not require regular travel as part of its primary responsibilities. However, occasional
Basic understanding of networking concepts and hardware (e.g., routers, switches, VPN).
Strong troubleshooting and problem-solving abilities.
Experience with ticketing systems and IT asset management tools.
This position primarily operates in a professional office environment, requiring the ability to work at a
Associate’s or Bachelor’s degree in Information Systems, Computer Science, or a related field, or
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