The position will be responsible for the performance of the tasks outlined below and other tasks as requested. This position will report to the Customer Service Coach but could and will receive additional task requests from Operation Mgr. etc.
Education and/or Experience, High School Diploma or GED; and 6 months to 1-year related experience or on-the-job training.
This position does not require travel to other Woodgrain locations.
Attention to detail • Problem solving skills • Good communication skills written and verbal
Empathy • Time management • Ability to function efficiently under pressure
Reasoning Ability and solve problems involving several concrete variables.
Work as a team and individually on assignments • Quick and willing to learn and take on other job functions • Have a good product knowledge base
Goal-oriented • Tenacity/Good work ethic • Knowledgeable in Microsoft Office and Microsoft Excel
Get regular feedback from customers and convey it back for process improvement • Creativity and resourcefulness • Persuasion skills
Good phone etiquette • Patience • Able to multitask
Must be able to perform the duties and responsibilities to be successful in the essential functions of this position. The employee must regularly lift and /or move up to 75 pounds and occasionally lift and/or move up to 100 pounds.
Knowledgeable in navigating SAP
BenefitsStarting Salary $17.50
WOODGRAIN is an EEO employer. We maintain a tobacco and drug-free work environment. Thank you for considering employment with us!
Training + Development