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Contract Support Manager
Veolia
Designs and operates water, waste and energy management solutions globally.
Managing and developing an administrative support team, overseeing data management, processing payroll, and supporting budgeting processes in a fixed-term contract role at Veolia.
Ensure Health and Safety compliance, maintain safety-first culture, and update Veolia Minimum Requirements improvement plans.
Maintain effective communications with team members and liaise with internal/external stakeholders as required.
Support operational managers with employee performance, absence management, and employment terms while reporting on hours lost.
Manage and develop administrative support team while monitoring contract service performance and KPIs to identify improvement areas.
Ensure comprehensive staff training, maintain training matrices, conduct performance reviews, and plan activities aligned with annual contract calendar.
Support budgeting processes and communicate compliance, policy, and procedural changes across the contract.
Oversee data management within contract wasteflows, matching third-party data with Elemos data for accurate invoicing.
Process payroll (daily & monthly) and financial month-end activities ensuring accuracy and timely completion.
What you bring
customer service
stakeholder management
first aid
health safety
waste industry
transport compliance
Previous customer service experience, investigating & dealing with complaints
Previous experience working with a client team.
Knowledge of finance and payroll systems.
Interpersonal skills for managing stakeholders at various levels and communicating technical information to non technical people
First aid training / metal health first aid training
Health and Safety legislation knowledge
Experience of working in the waste industry.
Understanding of transport legislation and compliance
Previous management experience.
IT literate with experience of an operational management system.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
Information not given or found
Security clearance
health and safety compliance, staff training and maintenance of training matrices, employee performance and absence management, and hours lost reporting
The company generates significant revenue annually, reflecting its extensive operations and global reach.
3,800 Plants
Water Treatment Facilities
Operates a vast network of water treatment plants, ensuring clean and accessible water resources.
42 TWh Energy
Energy Managed
Manages a substantial amount of energy, highlighting its role in sustainable energy solutions.
60M Tonnes Waste
Waste Handled Annually
Efficiently handles a large volume of waste annually, showcasing expertise in recycling and waste management.
Born as a water services pioneer in 1853, evolved into a global environmental leader.
A major merger with Suez in 2021 solidified its global presence and service capabilities.
Culture + Values
They act to protect the environment and foster sustainable development for all.
They are committed to respecting and fostering human rights across all their activities.
Their ambition is to develop the full potential of their people, nurturing diverse talents and helping them grow in an environment of mutual respect and accountability.
They are an innovative and responsible company, constantly pushing the boundaries of their industry to develop new solutions.
They foster a culture of collaboration, transparency, and respect, guided by their ethical values and a commitment to the greater good.
Environment + Sustainability
100 million tons
Annual Waste Recycling
Commitment to recycling 100 million tons of waste every year as part of its sustainability efforts.
70 million people
Clean Water Access
Providing clean water access to 70 million people globally, improving quality of life and health outcomes.
30% reduction
CO2 Emissions Target
Aim to reduce CO2 emissions by 30% by 2030, measured against 2015 levels, to combat climate change.
50% renewable energy
Energy Production Goal
Targeting to generate 50% of global revenue from renewable energy sources by 2030.
Proposed circular economy solutions to reduce resource consumption and promote recycling.
Inclusion & Diversity
30% Goal
Gender Equality Target
Aiming for 30% women in senior leadership positions by 2025.
47% Employees
Female Representation
47% of the workforce consists of women.
35% Board
Women on Board
35% of the Board of Directors are women.
Focus on promoting diversity through internal programs and recruitment practices.
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