Kablio AI
AI Turbo Recruiter
Want to hear how I work? Hit play.Find roles with Kablio AI to help build and power the world.Kablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits
5%Bonus
Night Concierge
Canary Wharf Group
Provide night-time concierge service, resident support, security and admin.
8d ago
£34,890 - £34,890
Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
London, England, United Kingdom
Onsite
Company Size
2,000 Employees
Service Specialisms
Property Development
Construction Services
Project Management
Design
Engineering
Architecture
Consulting
Technical Services
Sector Specialisms
Life Sciences
Laboratory Buildings
Office Buildings
Commercial Real Estate
High-Rise Office Buildings
Property Development
Asset Management
Role
What you would be doing
access control
safety inspections
contractor coordination
amenity management
parcel management
reporting
- To escort contractors as and when required throughout the premises. Establishing and developing working relationships with suppliers and contractors.
- Day to day management of the amenity spaces including room booking co-ordination.
- Coordinating tenancy inspections and undertaking inspections of the apartments as instructed.
- Learn from mistakes and listen to constructive feedback to improve performance
- Deliver unparalleled levels of service for all residents and their guests and always make the site feel like their home.
- Take responsibility for my own performance and look for ways to improve
- Reporting and assisting with any cleaning issues as they arise. Assisting with the co-ordination of day to day on site services and signoff in accordance with the central team’s maintenance schedules.
- Prioritise safety and actively support community, wellbeing and sustainability programmes
- Assisting with the coordination of community events. Be responsible for the cleaning, inspection and immaculate presentation of reception area and common parts, ensuring these remain pristine at all times.
- Assisting tenants moving in to their apartment and completing apartment and appliance inductions as needed.
- Encourage inclusive networks and treat others with respect and fairness
- Provide a detailed handover at the end of each shift to ensure continuity of service at all times.
- Resolve issues by providing high quality solutions
- Recording all safety checks, contractor visits and completing on site reports including daily activity logs.
- Liaising with the Building Manager in respect of customer surveys and feedback, identifying areas for change and continuous improvement.
- Undertaking daily and weekly inspections of the building.
- Access control management including fob programming and cancellation to agreed protocols.
- Delivering consistently high levels of customer service at all times. Supporting all marketing and promotional aspects of the building and its apartments. Carrying out viewings of apartments available to let when required.
- Process resident payments.
- Ensuring the building is a safe environment in which to live and work and that it is managed in accordance with Vertus procedures.
- Supporting residents at the point of moving in/out and administering checks. Supporting residents with any queries and directing any maintenance reports to the Head Office relevant teams.
- Undertaking routine daily/weekly safety inspections and updating the central management team.
- BringMe parcel management, including sign in and out of larger items for residents.
- Escalating any service or performance issues for immediate rectification with the central Helpdesk.
- Use knowledge to work effectively with suppliers / contractors to meet shared goals
- Ensure the security of the building is never compromised.
- Proactively suggest ways to improve our business and encourage others to share ideas
- Engaging with residents. Building professional yet caring and supportive relationships.
- Providing local area information to residents.
- Whilst covering the desk you may need to carry out office and administrative duties and assist with ad-hoc work as required.
What you bring
property experience
customer-facing
problem solving
microsoft office
communication
on-call
- Previous experience in residential property (private rented preferred) or hospitality sectors.
- Well-groomed and of smart appearance.
- Previous experience of working within a customer facing environment is essential.
- Problem solving, well organised and ability to work well under pressure.
- High standard of written and spoken English, additional language skills are of benefit.
- Good level of computer literacy using Microsoft Word, Excel and Outlook.
- Must be pro-active and able to use initiative in order to enhance the building reputation and make the community the best available.
- Excellent communication and interpersonal skills displaying understanding of residents' needs.
- Confident in making decisions appropriate to the role
- Available to respond to out-of-hours rota for emergencies as required.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Site Administrator Jobs in Ealing United KingdomCustomer Service Jobs in Ealing United KingdomGeneral Admin & Support Jobs in Ealing United KingdomAssistant Property Manager Jobs in Ealing United KingdomReceptionist Jobs in Ealing United KingdomSite Administrator Jobs in Barnet United KingdomCustomer Service Jobs in Barnet United KingdomGeneral Admin & Support Jobs in Barnet United Kingdom
Company
Overview
Founded in the 1980s
Year Established
The company played a key role in transforming London's Canary Wharf area into a global business hub.
- A pioneer in urban regeneration, it played a key role in transforming the former docklands into a global business hub.
- Renowned for delivering high-quality office spaces, residential properties, and integrated mixed-use developments.
- Works with both private and public sectors, managing complex large-scale projects from conception to completion.
- Has a reputation for pushing architectural boundaries with innovative designs, including iconic skyscrapers.
- Its portfolio includes award-winning developments and buildings that define the skyline of London.
- Engaged in sustainable urban development and creating vibrant, thriving communities.
- We are ambitious, driven by a passion to create the best places to live, work and play.
- We pride ourselves on our long-term commitment to creating value for our stakeholders.
- Our team is collaborative, and we value diversity of thought and perspective.
- We are a people-first organization, ensuring we foster a healthy and vibrant work environment.
- We aim to lead by example in sustainability and environmental responsibility.
Net Zero by 2030
Carbon Emissions Target
Achieving zero carbon emissions across all operations by 2030.
40% Energy Reduction
Energy Consumption Target
Reducing energy consumption by 40% across the entire estate by 2030.
55% CO2 Reduction
Emissions Achieved
Already reduced CO2 emissions by 55% over the past five years using energy-efficient technologies.
- Increased green spaces, with 25% of the estate dedicated to outdoor space.
- Building with sustainability at its core, including green roofs, waste reduction, and eco-friendly materials.
40%
Gender Board Representation
The board composition includes 40% women, reflecting a commitment to gender balance.
- Introduction of a gender pay gap reporting initiative and transparency on pay scales.
- Ongoing diversity training and development programs to foster inclusive leadership.
- Specific initiatives targeting career progression for women and underrepresented groups.
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio