Director, Head of HR Systems, Operations and Analytics

Description

• Collaborate with IT and external partners to evaluate, implement, and optimize technologies that enhance HR effectiveness and the overall employee experience.
• Partner closely with HRBPs, Talent, Payroll, and IT to ensure seamless operational execution and an integrated HR technology environment
• Serve as the central point of contact between HR and IT for all HR technology initiatives.
• Establish standardized workflows, SLAs, and documentation to ensure compliance, consistency, and scalability.
• Partner with HR and IT leadership to pilot and scale AI-enabled tools that enhance efficiency, accuracy, and decision quality.
• Lead vendor evaluations and RFPs for new systems or enhancements, ensuring ROI and alignment with enterprise strategy.
• Build and lead a high-performing HR operations and systems team.
• Ensure data accuracy, consistency, and alignment with enterprise data models.
• Ensure all HR systems are integrated and optimized within the HR technology ecosystem to enable accurate, efficient, and employee-friendly operations.
• Partner closely with HR leadership to ensure HR systems and operations evolve in support of business and people strategies.
• Collaborate effectively with peers across HR, IT, and other functions.
• Maintain robust governance across system configuration, access, data integrity, and security.
• Build and maintain dashboards and analytics that deliver actionable insights on headcount, turnover, and workforce trends.
• Define a forward-looking HR technology roadmap that anticipates business needs and identifies opportunities for system consolidation, modernization, and automation.
• Ensure adherence to data privacy and ethical standards in all AI and technology applications.
• Foster a culture of accountability, service excellence, and continuous improvement.
• Manage relationships with HR technology vendors; oversee contracts, renewals, SLAs, and performance.
• Lead the design, optimization, and execution of core HR operational processes, including onboarding, offboarding, data changes, job management, employee transactions, and timekeeping management.
• Lead and oversee the full HR technology ecosystem, including UKG, iCIMS, Cornerstone, Culture Amp, and other integrated tools.
• Partner with IT and Procurement to maintain cost efficiency and compliance with company standards.
• Drive process improvement initiatives that simplify workflows, enhance efficiency, and improve service delivery across HR and the business.
• Evaluate where and how to leverage AI, automation, and machine learning responsibly across HR processes (e.g., recruiting, engagement analytics, document generation, reporting).

Requirements

• Proven expertise in HR systems (UKG, iCIMS) is required, with additional experience in Cornerstone, Culture Amp, and benefits administration systems preferred.
• Own HR data architecture, reporting, and analytics across systems.
• Strategic thinker with hands-on operational rigor; able to translate business goals into practical system and process improvements.
• Demonstrated experience applying AI and digital automation to improve HR efficiency, insight, and employee experience.
• Strong understanding of HR data governance, process design, compliance, and change management.
• The ability to assess and implement next-generation solutions that enhance integration, automation, and analytics.
• Exceptional collaboration and communication skills; trusted partner to senior HR and IT leaders.
• 10+ years of experience in HR technology, operations, or shared services.
• Proven success leading system integrations, upgrades, or consolidations across multiple vendors.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance