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Customer Co-Ordinator
Network Plus
Handle customer cases and coordinate between clients and operations for Severn Trent Water.
9 days ago ago
£27,000 - £27,000
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Derby, England, United Kingdom
Hybrid
Company Size
1,000 Employees
Service Specialisms
Engineering
Telecoms
Infrastructure
Utilities
Civil Engineering
Project Management
Technical Services
Design
+1 more
Sector Specialisms
Gas
Power
Telecoms
Transport
Fencing
Vegetation Management
District Heating
Water
+2 more
Role
Description
ticket management
system records
customer communication
process improvement
work allocation
stakeholder collaboration
Requirements
multiple systems
reporting tools
communication
customer‑first
root cause
detail‑oriented
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
Culture + Values
Environment + Sustainability
Score of 21
Top DitchCarbon Performer
Achieves a score of 21 on DitchCarbon, significantly outperforming 72% of industry peers.
Inclusion & Diversity
Shortlisted twice
Women in Utilities Awards
Recognized for contributions to gender diversity in 2025.
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