Leasing Consultant

Description

• Assist residents with lease signing, move-in orientation, and apartment inspections as needed
• Assist in responding to prospective resident complaints as directed by the Property Manager and/or Maintenance Manager
• Maintain a professional, friendly, and inviting atmosphere in the leasing center
• Reduce vacancy loss by encouraging immediate move-ins and utilizing other strategies
• Answer phone promptly and courteously and maintain the phone traffic recording for prospect phone calls and visits
• Prepare, present, and distribute daily and weekly leasing reports to upper management team using report templates as provided by upper management
• Maintain regular and punctual attendance
• Attend scheduled owners' meetings, staff meetings and resident meetings as required
• Ensure Fair Housing and company policy compliance throughout all leasing presentations
• Maintain general office files
• Comply with all company policies and procedures
• Walk the property daily to inspect the leasing path and ensure curb appeal and presentation quality. Alert upper management to issues as needed. This includes all signage, lobby, leasing center, amenity areas, model homes, common corridors and made-ready homes.
• Prepare accurate lease packages in a timely manner
• Assist in the planning and execution of resident functions as required
• Meet leasing goals that reach or exceed budgeted occupancy for the community
• Prepare resident/prospect correspondence as needed
• Follow-up with prospective residents daily. Maintain acceptable call to visit and visit to application "closing ratio"
• Direct staff to follow a "safety first" principle
• Complete lease paperwork in accordance with company policies
• Verify lease applications through use of credit check service and online application portal
• Learn and ensure compliance with all company, local, state and federal safety rules
• Inspect made-ready apartments to ensure quality a minimum of 3 days prior to scheduled resident move-in
• Receive and report service calls promptly
• Keep accurate records of customer traffic and leases daily using property management software system (Yardi)
• Review outside and intra-company correspondence
• Meet and qualify all prospective residents and obtain necessary guest card information
• Maintain a complete resident files for every resident
• Maintain compliance of lease application criteria
• Conduct property and apartment tours with prospective residents
• Ensure that unsafe conditions are corrected in a timely manner
• Maintain current knowledge of market and competitor
• Prepare and distribute lease renewals
• Prepare and distribute accurate daily and weekly reports to upper management team
• Work over-time hours as required to complete assignments/projects

Requirements

• Knowledge of all rules
• High school diploma or equivalent
• Valid NJ real estate salesperson license
• 1+ years' experience in property management
• Well organized with excellent time management skills
• Strong customer service orientation
• Proficient in computer programs
• Ability to work with minimal supervision
• including Microsoft Office and Yardi
• Strong interpersonal skills
• College degree preferred

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance