Payments Information Security Manager
Transport For London
Manage cyber security risks for TfL's customer payment systems.
9 days ago ago
£60,000 - £65,000
Expert & Leadership (13+ years)
Full Time
London, England, United Kingdom
Office Full-Time
Company Size
28,000 Employees
Service Specialisms
Engineering
Technology & Data
Infrastructure Maintenance
Project Management
Property Development
Consulting
Transport Planning
Operations Management
Sector Specialisms
London Buses
London Underground
Docklands Light Railway (DLR)
London Overground
Elizabeth line
London Trams
Roads
River
Role
What you would be doing
payment design
risk assessment
security reporting
security improvements
secure design
third‑party assurance
- Creating and reviewing designs of payment systems (D)
- Prepare, present and support reports on the current status of cyber security assurance, deliverables, risks and KPIs over TfL’s customer payment systems
- Payments security risk assessments for customer payment systems (E)
- Sponsor, facilitate, support and/or implement cyber security capabilities and improvements to the security and resiliency of technology systems
- Consult and advise on the secure design, build, implementation, testing and delivery of payment systems
- Consult and advise stakeholders in assessing, understanding and managing cyber security risks for projects
- Assure cyber security risks for payments systems managed and/or supplied by 3rd party suppliers
- Provide consultation, advice and guidance to cyber security risk owners and Payments’ Product Managers
- Provide consultation, advice and guidance on the Network and Information Systems (NIS) Regulations
What you bring
cybersecurity
pci
iso27001
bpss clearance
security certifications
infrastructure
- Enterprise-level cyber security technologies for use in complex environments (D)
- Payment Card Industry (PCI) and ISO27001 Standards (D)
- Proven ability to influence across all areas of the business, including influencing key decision-makers in highly political environments and to successfully facilitate joint decision making & resolution to issues (E)
- This role requires a minimum of BPSS security clearance, however the required level of clearance may change. Should an offer of employment be made, continued employment is subject to you obtaining the required level of clearance and maintaining this throughout your employment.
- Ability to communicate effectively with all stakeholders, both orally and in writing (E)
- Methodologies for managing payment security risks, identifying controls, their effectiveness & design of associated action plans (E)
- Strong stakeholder engagement and relationship management. (E)
- Infrastructure within an enterprise environment (e.g. networking, compute, storage) (D)
- Qualifications and certifications from information security bodies such as: GIAC, ISC2, ISACA, ISA, CompTIA. (E)
- Degree level education or equivalent experience, ideally in science, engineering, technology, computing, cyber security or a related field, (E)
- Information security management concepts to support solutions and processes (D)
- Analytical thinking, identifying many possible causes for a problem based on prior experience and current emerging cyber security risks (E)
- Tax-efficient cycle-to-work programme
- Retail, health, leisure and travel offers
- EV Salary Sacrifice Scheme
- Free travel for you on the TfL network
- 30 days annual leave plus public and bank holidays
- Private healthcare discounted scheme (optional)
- Final salary pension scheme
- A 75% discount on National Rail Season Ticket and interest free loan
- Discounted Eurostar travel
Information not given or found
Interview process
Information not given or found
Visa Sponsorship- tfl cannot provide sponsorship; candidates must meet uk eligibility criteria.
- minimum bpss security clearance required (may be upgraded).
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Company
Overview
2000
Year of establishment
The company was founded under London’s Mayor in 2000.
8,500 buses
Public transport fleet
Operates a large network of buses to support daily commuter needs.
580 km roads
Managed road network
Oversees one of the UK's most extensive road networks.
£7 bn revenue
Annual revenue figure
Generates significant revenue from fares, congestion charges, and grants.
- Handles day-to-day operations: Overground, DLR, trams, ferries and roads.
- Manages congestion charge and ultra-low emission schemes.
- Develops major infrastructure projects: Northern Line extension, Silvertown Tunnel, West London Orbital plans.
- Runs one of Europe’s largest zero-emission bus fleets and pioneered a cycle shuttle through Silvertown.
- Open
- Caring
- Adaptable
Net Zero by 2040
GHG emissions target
Committed to achieving net zero greenhouse gas emissions across the entire value chain by 2040.
90% Scope 1 & 2 Reduction
Emissions target 2030
Aims to reduce absolute Scope 1 and 2 emissions by 90% from the 2022 baseline by 2030.
2,000 Zero-Emission Buses
Bus fleet expansion
Currently operates over 2,000 zero-emission buses across Western Europe, with 107 fully zero-emission routes as of June 2025.
80% Fewer Pollution Exposures
Air quality improvement
Reduction in the number of people exposed to illegal pollution levels in deprived areas after ULEZ expansion.
- Maintain ≥90% reduction in Scopes 1 & 2 from 2030–2040
- Reduce absolute Scope 3 emissions by 90% by 2040
- Science-based targets validated by SBTi in April 2025
- Operational carbon 2023/24: Scope 1 14 KtCO₂e; Scope 2 337 KtCO₂e; Scope 3 (outsourced) 470 KtCO₂e; Scope 3 (other) 705 KtCO₂e
- On track to switch to fully zero-emission bus fleet by 2034 (_acceleratable to 2030)
- ULEZ expansion: 27% lower roadside NO₂, 31% fewer PM2.5 in outer London
- Doubling wildflower verges to 260,000 m² by 2024; planting tree canopy +1% per year (2016–2025) with 10% increase by 2050
- Install 5,000 m² Sustainable Drainage Systems yearly on road network
- Reduced highways glyphosate use by 70%
- Achieved Silver Accreditation in Carbon Literacy training; thousands of colleagues certified
74% Agreement
Employee-Conversations
74% of staff agreed that the Conversation Matters coaching programme improved leader-employee conversations.
86% Goal Completion
Coaching Programme
The Conversation Matters coaching programme achieved an 86% goal completion rate and was awarded Best Coaching Programme in 2023.
77% Intuitive Experience
SAP SuccessFactors
77% of employees find the SAP SuccessFactors implementation intuitive, supporting automated performance and succession processes.
4% Recruitment Increase
Internal Recruitment
A 4% increase in internal recruitment and a 3.7% rise in employee engagement post-pandemic.
21% Reporting Increase
Sexual Harassment
Project Guardian led to a 21% increase in reporting sexual harassment incidents in 2014.
£2.5M Training Contract
DEI Training
A four-year DEI training contract worth up to £2.5 million was awarded across TfL and partner public bodies.
- Strategic vision "to be a great place to work for everyone to thrive"
- Fabric of London campaign represents London’s diversity: 287 ethnic groups, 300+ languages on TfL network fabric
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