To set up a monitoring system to track repairs and replacements for regular update/check and control for any excessive occurrence.
To ensure the implementation and maintenance of the OMS system in accordance to establish organizational standard.
To keep updated records of all warranties.
Main contact for tenants' requests (deliveries, access,
To conduct daily checks to ensure that the common areas are maintained like cleaning, landscaping, etc.
To organize social events & meetings.
To conduct daily checks on common property to ensure their soundness and proper maintenance.
To prepare and submit all necessary documents to authorities such as BCA and URA, or any relevant authorities as needed.
Assist the Manager in supervising soft services such as cleaning, security, landscape, pest control and carpark services.
Issuance / approving PTWs.
Handle and process new application and renewal of season parking.
To set and define standards required of non-maintenance matters, such as security guards and cleaners’ uniforms, management office, workplace security, cleaners’ store, etc.
Manage all accounts payable for the property, including collection, and approval of invoices.
Help coordinate tenant move-ins and move-outs.
To monitor and furnish regular reports on any intrusions, irregularities, or unsafe practices.
Tracking building occupancy & prepare reports.
Coordinating viewing requests by leasing team.
To set procedures and contact numbers of persons to be contacted for dealing with emergency situations such as burst pipe, fire, power failures, structural damage, etc.
To propose / recommend improvement, repairs and upgrading works when appropriate and ensure that such are carried out properly when approved.
Liaise with tenants on repairs and maintenance works.
To follow up on matters after meetings.
Meet standards and audit requirements.
To set up inspection schedules on defects, cleanliness and other term contract works.
To review, and if necessary, recommend and implement changes to operations procedures.
Prepare accurate, timely and completed reports, including monthly performance reports and variance reports for review by senior management.
Respond to problems and concerns and ensures compliance with rules and regulations.
Attain best value for money outcomes on service contracts and facilities cost services.
To review all areas regularly to determine whether cost - saving measures can be implemented without compromising on quality, durability, or effectiveness.
To liaise with Property Executive (M&E) and tenants on matters related to M&E services.
To arrange for handling of emergency situations such as power failure, burst pipe, gas leaks etc.
Administer and process Building's access cards (tenants / visitors / contractors).
To conduct regular inspections with the term contractors (cleaning, pest control, fire protection system, lift, etc.) to ensure that the services are carried out / maintained to the standard set by the Management and or the authorities.
To review and update Fit Our Guide, Tenants Handbook, SOPs, forms, if necessary.
Attend to day-to-day requests/feedback from tenants.
To lay down procedures and contact numbers of persons to be contacted for dealing with emergency situations such as pipe burst, fire, power failures, structural damage, etc.
Respond to tenants’ needs and maintain positive relationships and high retention levels with all tenants.
Achieve target deliverables for business plans, monthly reports and budgets.
To attend meetings with clients, term contractors or any other meetings and to record and put-up minutes.
Preparing Tenants' circulars / correspondences.
Build positive relationships with co-workers, clients, and tenants.
Ensure that a high level of professionalism and customer service are always maintained.
To prepare weekly/monthly meeting documents and minutes.
Prepare & carry out Tenant Survey
Prepare annual budgets and quarterly reforecasts relating to the operating expenditure under your charge.
Requirements
diploma
degree
project management
maintenance
high rise
team player
Diploma in Building & Real Estate Management or its equivalent with at least 5 years of experience.
Degree in Building & Real Estate Management or its equivalent with at least 3 years of experience; or
Successful completion of scheduled activities.
Experience in formulating and implementing maintenance policies and procedures, project management for capital works.
Relevant experience in managing high rise commercial buildings or mixed developments.
Achieve KPIs.
visits, air-con extensions, handyman works, etc.)
Knowledge of operation, maintenance, fit out practices and related local ordinances.
Good organization, problem solving and communication (verbal and written) skills.
Good interpersonal skills with team player qualities to manage both internal and external stakeholders.
Ability to work under pressure and meet set timelines.
Managerial experience is essential and ability to work under pressure.